Residence Inn by Marriott Cleveland Mentor

My stay was fantastic. Front desk staff was very friendly and helpful, made us feel welcomed. Breakfast is great (homemade breakfast sandwiches), clean and roomy dining area in the lobby as well. Clean, lovely rooms with comfortable beds and sitting areas. Kitchen included microwave, fridge, and induction stove too! Hotel is close to restaurants that stay open late, and it's quiet even if it is close to the expressway ramps (which is a plus in my book). I truly enjoyed my stay.

I've stayed here several times and it's always been an excellent stay. Very close to I-90 making the Cleveland area easily accessible. Rooms are in excellent condition. Parking is convenient. We've enjoyed the outdoor pool and fitness center. Very good breakfast buffet. The customer service is excellent.|I would especially like to thank Alicia for being expecially attentive and providing exceptional customer service. |Thank you,

Great experience both times my family of 4 and I stayed here in the past 30 days. We arrived late at night for both stays and Patricia M. was welcoming, kind, and accommodating. The room was clean, spacious, and comfortable. And the mattress was to die for. Having a kitchenette made our lives so much easier while traveling with babies. Special shout-out to Janet, who manages the giant breakfast spread. She truly is The Best. |We are so pleased with our experience that we’re making this our official half-way stop between home in the East Coast and family in the Midwest. I highly recommend this location

Overall, the hotel is very nice and the location to Cleveland area attractions is convenient . I would stay here again with my wife, but I did notice a couple other reviews mention the duct tape between the carpet and the kitchen. Some of The lighting needs updated as one of the lights over the bed was broken Things like that needs to be addressed for a hotel like this. Marriott Corporation will not accept I’m sure. I’m not sure that’s legal, but could we look into maybe updating certain parts of the hotel? Thank you. Not sure if that’s in the works, but it should be.

Beautiful Hotel, great location, room was very spacious and clean, no major issues, Bed could have been a little more comfortable, but a typical hotel bed. Gorgeous dining area with fireplace in the entrance area. Guest front desk check in and out was very pleasant. Would stay again.