Extended Stay America Select Suites- Cleveland - Mentor

Extended stay in Mentor, OH is the worse. The day shift manager is horrible and he has no respect for women. He also lacks empathy and professionalism. The fire alarm went off in the building twice there was constant noise, the TV sucks it keep shutting off and the bathroom had a plumbing issue making the whole thing constantly smell. All they say is there is nothing they can do and the manager said "oh well you can leave". I WILL NOT BE RETURNING and highly wouldn't recommend this place if you wanna keep your sanity.I wouldn't give any stars if it was an option.

It's a cheap hotel and you know it immediately. The entire place smells like old cigarettes. The facade is fine but it is no more than veneer. Old fridge but good size. Zero silverware plated etc. Oddly one of the softest towels in any hotel I have stayed in.

Positive: Location right next to Sam’s club. Had a full size fridge/freezer. Checking clerk was very nice. Negative: It was bare bones- no Kleenex, hand towels, hair dryer,

After having to evacuate my house for health reasons, it was hard enough. My dog and I had a very comfortable room it was clean and the staff were very nice! All of the other guests were very nice and friendly. Very quiet and I felt very safe and comfortable. Thank you , all for making a very difficult situation much easier to bear. Thank you!!

Cheap!!! Cheap!!!! Cheap!!! Not the friendliest staff. It's almost as if they don't want to be here either! The room is clean. Not the comfiest of beds. They offer one bar of soap. The walls are thin, you can hear conversations two rooms down. $67 per night so you get what you pay for. They have no lobby so NO COFFEE IN THE MORNING. They offer two vending machines. Next time I will pay a little more for comfort and maybe some amenities. I call this the next step up from my old cardboard box. It would be alright for a quick overnight, but not for a EXTENDED STAY. I guess it all depends on your preference!