Residence 1960 Suites

I typically don't ever take time to write about my experience at any hotels that I stay at but I felt the need to take the time to share my personal experience here. Everything here was very kept- clean, nothing too crazy but was to an efficient, Grade A type of focus and genuine concern at any way to support the many questions that i had . There was a high and delicate focus to detail with nothing left to wonder about the cleanliness and that confidence definitely made me feel great about my stay. What took my experience over the top and surprisingly unexpected at such a late check in was the customer service, positivity and genuine care and catering to my needs as a customer and it was truly unexpected to find such hospitality and friendly care with every question i had and i feel as th

Absolutely the worst experience I’ve ever had at a hotel. Double charged and still no refund. Evacuated for hurricane and booked two rooms ahead of storm. Prepaid them and arrived and they said I only booked one room. Showed receipt and the guy argued with me. Others in lobby had same issues. He was rude and disrespectful. Asked for wash clothes and towels to shower. A family of four and he gave me one wash cloth and one towel. And refused to give me more . I paid to stay here and was treated like I owed them something. Would not send anyone here !

Valentine 21 Visit! Spent hours searching online for a room with a Spa Tub. Turns out they aren't being offered during COVID. Reserved room only and drove about 30 minutes to find out what I ordered was not available. Front desk offered me a room without for half the price so I took it. I was first given keys to a room that had not been properly cleaned by housekeeping. I called downstairs and was immediately given another key. He made me promise I would check the room good before calling him again. I laughed! I ended up sending my husband downstairs the second time because the heater was not working and it was one of the coldest night of the year. My husband was given a third key with no issues. The third room was clean and the heater worked. It took a minute to warm, but it did and when

My family and I were evacuating Louisiana due to the hurricane. When we got to the hotel, the agent Durani was extremely rude and made our check-in feel like an inconvenience. You would think that in a state of emergency hotel employees would be more "hospitable" and show some compassion. He never made eye contact or even smiled during check-in. We had no choice but to endure his foul behavior since we were literally stranded there with young children. Thanks for making such a stressful time even worse!!!

Very nice, clean Hotel. Looks newly renovated. Nice clean, comfy rooms and Beds. The Front Desk Personal, two Indian Men, were very friendly. I gave it 4 Stars because of the location. Even though it is close to the Main Street, its not noticeable from the Street and the entrance isn't clearly marked. You have to turn into a Parking lot Structure of some sort of Office Building first in order to get to the Hotel, so missed the entrance twice and had to Uturn. Due to Covid, no Breakfast. The Rooms have individual small Keurigs, however just decaffeinated Coffee Pods and Tea, just one pack of sugar and Creamer. My room was towards the back of the Building and very quiet. It was December when I stayed here so Pool was closed but the Pool Area is beautiful, with a small Waterfall and lots of T