Renaissance Reno Downtown Hotel & Spa

A cozy, comfortable stay overall. The rooms are a bit dated, but everything was clean and well cared for, which honestly matters more to me. The bed was especially nice, super comfortable and easy to relax in after a long day. What really stood out was the staff: friendly, welcoming, and genuinely pleasant to interact with. All in all, a solid, enjoyable stay and a good choice if you’re looking for something reliable and comfortable in Reno.

We celebrated our 5th wedding anniversary here. Very overpriced. Valet was great. They always had our car ready when we requested it. The room was run down and dated. The restaurant is okay food. The guy at the front desk that checked us in was rude. Seemed like he hated his job. The concierge was the only reason I'm giving it better than a 1. She had our room all set up and surprised us. Anytime we had questions or had issues she was ready to help any way possible. She is one of a kind.

We were in Reno about 4 years ago for a tournament and we were put in one of the casino resorts. It was not exactly family friendly and overall our experience was not great. We were not a fan of having the casino right there and all of the smoke that filled the hotel and restaurants. We loved staying at the Rennaissance. It was super family friendly. We enjoyed the Bundox Bocce several nights and the kids & adults had a blast with all the games. It's truly a space that allows both kids and adults to relax and have fun. The pool was refreshing and it's nice that most of the day you have a choice of a sunny side or a shady side of the pool depending upon your preference. The rooms were super clean and the beds very comfortable! I never once had the thought of "gee, I miss my bed from home" w

I had an amazing experience with Luke, the valet at the hotel! From the moment I arrived, he was incredibly welcoming, professional, and attentive. He handled my car with care, helped me with my bags, and made the whole check-in process feel smooth and stress free. He was so nice to my kids and even gave them a high five! ||Luke went above and beyond with his customer service friendly conversation, quick service, and a genuinely positive attitude. You can tell he takes pride in his job and truly cares about guests. My guy!

Our first time and enjoyed our stay. Staff are welcoming and friendly. Upon check in Nico in the front desk happily granted our room modification request. She even asked if we needed extra water and stuff for the room. Valet people greeted us nicely. Our room also has the river view. Place is clean and pet friendly. There is also arcade in the first floor where you can play. Pool is covered but hot tub is open. Place is close to the auto museum and patagonia outlet which is walking distance. Will definitely come back