Renaissance New Orleans Pere Marquette French Quarter Area Hotel

The staff were excellent! The rooms were seriously lacking. The AC barely blew & could not cool the room. The 4 pillows were the equivalent to laying your head on pillow cases & the mattress was the equivalent of a slab of concrete. The bathtub drain was stopped up & it was a shower/foot pool every shower. The towels & wash rags felt like sand paper. Also the vallet charged me for an oversized vehicle even though I drive a small Ford bronco sport. The tackle box restaurant that is connected to the hotel has excellent food & service & the staff are super friendly & knowledgeable! Will not be staying here again. The only upside to this hotel stay is that I'm now engaged to the love of my life!

The hotel is close to everything, and the room and the bathroom were spacious and nice. It was very quiet and had a large-screen, up-to-date TV. I was told it was an upgraded room on the highest floor, and I truly appreciated the courtesy and the recognition for my membership status. The staff was professional and very helpful as well. There was a little pantry with water, sodas, coffee and light snacks for Elites, which was a bonus. There are lots of places to eat nearby. I enjoyed my stay and would recommend it to everyone.

From the time we checked in until the time we checked out, our stay here was basically perfect. We stayed in an Executive King room which was very comfortable. The hotel is surrounded by great places to eat. It's a block from Canal Street and about two blocks from Bourbon street. Everything is within walking distance so we never drove once we were settled in. The staff was always courteous and helpful. We didn't need much assistance, but all of our interactions were great. We really enjoyed this trip and we're definitely planning on coming back.

Positive: "" Negative: To be an executive room it was small and didnt get the room I paid for. The beds where hard like sleeping on bricks and cardboard. Wall paper was coming off the walls. Was not a 4 star experience.

Overall this was a good stay, with a few logistical quirks worth knowing ahead of time. The biggest challenge is the parking and check-in situation. The parking garage entrance is on a one-way street just before the hotel. If you arrive early and aren’t sure whether you’ll be able to check in yet, you can’t access the garage until you’ve completed check-in. If they do have a room ready for you, you’ll end up looping the block through some pretty heavy traffic just to circle back to the garage. For reference, the garage clearance is listed at 78 inches, and our full-size Ford Expedition with roof crossbars was able to clear it without issue. Parking pricing was a little confusing. Depending on whether you look at the website, parking coupon, or posted signage, there seem to be three diff