Red Roof Inn Houston East - I-10
Houston, TX · Hotel
- Address
- Red Roof Inn Houston East - I-10, 11999 East Fwy, Houston, TX 77029
- Phone
- (713) 453-5425
- Website
- www.redroof.com/property/tx/houston/RRI811?utm_source=GMB&utm_medium=Google&utm_campaign=GMB_Performance_RRI811
Red Roof Inn Houston East - I-10 is a hotel located in Houston, TX. It is one of 941 hotels listed in Houston. Its 3.2-star rating is slightly below the Houston city average of 3.8 stars. There are 10 photos associated with this location.
Customer Reviews
I've been staying here since last November. I see a lot of bad reviews. Hey....you get what you pay for. I stay in hotels half a year. For the price. It's great. Parking is a little hassle. Are there bugs? Yea...I've seen a couple. Nothing that'll make me leave a bad review. They clean the room everyday. That alone is good. Wifi is great. Got restaurants walking distance. The owner is super nice. Nothing but good things from him. I recommend... especially if you work on the road(you know what kind of hotels we deal with).
Absolutely disgusting. This place isn’t a hotel—it’s a roach corporate headquarters. Roaches everywhere, like they’re on payroll with benefits. I’m 99% sure I walked in on a roach staff meeting when I turned the lights on. One of them paused like, “Uh… who invited this guy?” I genuinely felt like I was trespassing on their property. Mold was absolutely everywhere—walls, bathroom, corners, probably evolving. At this point the mold has been here so long it’s paying rent, getting mail, voting in staff meetings, mentoring junior mold, and training replacements. The room smelled so bad it felt criminal. I swear the air would’ve been cleaner in the Upside Down from Stranger Things. One breath and my lungs immediately tried to quit without notice. Then there were the sheets. Stained. Not “maybe t
Positive: when an issue was communicated,they do listen. Negative: having to ask for the room to be cleaned properly was irritating,lack of amenities also.
Andrea at the front desk has such a pleasant customer service. The manager Nil is very profesional and housekeeping Alex did an amazing job keeping my room clean. Great experience overall.
This was the absolute worst experience I've ever had with a hotel. The room stank, literally. The floors were coming up. The furniture was old and stained. The phone was not even connected to anything. There was no coffee pot, so I asked for one (the website ways every room has a coffee maker and a blow dryer. My room had neither.) The attendant brings a time maker to my room, on a tray that had dead bugs on it! The inside of the coffee maker was filthy, as was the outside. See photos. The tv remote was taped together. The microwave was unusable. It was HORRIBLE! The staff did not wear masks. It was clear the room had not been cleaned. The floor was filthy. There were people hanging out in the parking lot, loud and partying all night.
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.