Quality Inn & Suites Columbus West - Hilliard

Was pleasantly surprised at how nice the rooms were. Staff was very friendly. Decent breakfast. If not satisfied with your choices, you can walk to Waffle Hounext door. I would definitely stay here again.

This is a great place to stay when visiting the Columbus, Ohio area. Clean, neat and with easy access to all major freeways this hotel is a sure bet to give you a good nights rest at a very reasonable price. I always see the same friendly people who seem to really enjoy working there. This makes for a very pleasant and welcoming environment. Many thanks to all the employees who work to make this a nice place to stay.

My husband and I booked an overnight stay here since we were in town for an event. We don’t require much — just a clean, comfortable room, as we only needed a place to sleep. When we walked into the lobby, we immediately noticed a strong smell of cleaning solution, which initially gave us hope that the property prioritized cleanliness.||At check-in, we asked about the possibility of a late checkout and were simply told, “I don’t know,” with no follow-up or effort to find out. Not exactly a welcoming start.||Upon entering our room, we noticed the same strong cleaning solution smell from the lobby. As I always do, I went straight to the bed to check for any signs of infestation or dirty bedding — thankfully, that all looked fine. Unfortunately, that’s where the positives ended. A closer look

I rarely give a negative review, but upon arrival the room was in terrible condition. Most importantly, it was dirty and there was mold on the wall by the shower near the floor. The toilet seat was dirty as well as the mirror above the sink and a general unclean appearance. The wall above the bed had two areas where there was damage and paint missing, and a missing dresser drawer. There was a large outdoor garbage receptacle with a large box on it in between the lobby and door to the rooms. Besides that being terribly unappealing to see, my wife uses a walker and we had to navigate around it to get to the room. We stayed here several years ago and it was clean and comfortable. I let the attendant at the desk know we could not stay in the room and he apologized and offered a room across the

They don't have handy cap with double beds only king. Bath room didn't have wash cloths. The tub could of been cleaner. The room is really quiet and dark. Great for sleeping. Beds are also very comfortable.