Quaint Inn & Suites

Arrived at 5:30am and exhausted. Front desk rep was professional, patient and personable. The hotel's lobby decore is dated but it was clean, roomy and attractive. The room was large, clean and well appointed. The sparkling bathroom had a huge tub and plush towels to spare. Complimentary lotion and hand sanitizer with a notice to contact the front desk should you need other toiletries. Hair dryer attached to the wall. An iron hangs on the wall in the foyer. The beds were the star of the show. They were extra comfortable and inviting, though I would have opted for firmer pillows. We didn't want to get out of the beds. The Quality Inn is not trying to pretend to be something it's not. What it does try to be is a quiet, inviting, attractive and comfortable place to lay your head. In my experi

This hotel is something out The Shining. It was a weird awkward experience to finally get into my room because the front desk shuts down at 3pm. Access was done over the phone despite the owners presumably living on-site. Friendly enough, but that's the tip of misery iceberg. The room was very dated and dusty. There were cracks in the ceilings in bathroom and no hot water in morning. Also saw a few spiders. I'd strongly urge you to not stay here unless you don't mind a room out of a horror movie. Don't let the obligatory "were sorry" letter below my feedback to sway you. Spend your money elsewhere.

First of all, this motel is in serious need of renovation and updating, but the building has "good bones," and when the scheduled renovations are finished, it should be lovely. The rooms are nice and large, and when my family stayed in Feb '23, we found them to be very clean. I also have to give a shout-out to the staff. They were very polite, pleasant and accommodating. Corine at the front desk was especially helpful. We look forward to going back again, and hope the motel management keep the rates affordable for families to occupy multiple rooms and enjoy Wisp and the beautiful Deep Creek Lake area.

Didn’t even get to stay. Got a call today that they were cancelling our reservations for next week for renovations. Called the front desk they said they weren’t aware the renovations were happening either until their boss told them today and said they need to call people and tell them they are getting their renovations cancelled. I find this to be 100% unprofessional and poor business management. I told the front desk lady it wasn’t her fault however, her boss clearly needs educated in business on how to run a successful hotel. Calling people a week prior to their stay and cancelling their reservations is not how that’s done. You can’t tell me you just found out today you were getting reservations done, hotels are made aware of that months in advance so they can have it on their websites f

I do not recommend this hotel. The first room we had was on the first floor, terrible smell that made us cough and hard to breathe in from odor. Asked for a refund and they then gave us a room on 4th floor instead. This one was dirty, crumbs from previous guests on table, trash in garage and hair on bathroom floor and sink. No one was working the front desk that evening by the time we went up and discovered that we had a dirty room. There are buckets sitting around to catch the water from the leaking ceiling. I have not received any response back from management about the issues we had and emailed them three times. I would stay away from this place if anyway possible!