Palmera Welcome Center

Check in was a disaster they closed early without informing customers

The rooms are clean, spacious, and well-equipped with appliances. The location is near several good restaurants if you don't feel like cooking. We had one not-so-customer friendly incident with one guy at the front desk, but I reported the matter. However overall, it was a good stay.

Meeting with these people was a God sent! They were the most honest and helpful people we've met with . They were quick about everything and never made us feel pressured into buying anything. If you're looking into a timeshare, I highly recommend them.

I know a lot of people say time shares are a waste of money but so far this one has been nothing shy of amazing!! Not only for they explain everything to us but a lawyer went over everything as well!! They mean what they say, no extra costs not extra anything!! Nicole belanger was our agent & she was awesome!! I've never met a person who kept it real like her!! I would highly recommend this place to anyone

Horrible customer service. All they do is lie to you to get you to buy then do nothing to help if you have questions. They waisted my time on fathers day. We pay $189 a month and used over 3200 points to stay 3 nights at a old run down resort with a broken pool. My wife found a roach in our room and panties in our kids room. See pictures. Went to the meet and greet at the same place we purchased the vacation club and you guys tried to get us to pay you $200 more a month after we explained what a horrible experience our first trip was.... The salesman said they would give us our points back or free passes to the coral sands to apologize but we didn't get anything. Soon as we said no it was ok you know where you came in you can leave. Horrible. Will never recommend this company to an