Palace Inn 290 & Antoine

I booked a room here i am 5 months pregnant and i just wanted to lay down and rest before my flight home keep in mind i am a TOURIST who is from another state with my friend. The lady at the front desk on 7/28/2025 was very rude to me because i stated the room had a foul smell. I asked for non smoking my pregnancy causes me to be sick.. so in honesty i couldn’t take the smell so i was only in the room about 5 minutes before i started gagging i instantly left , and asked for a refund… the lady was so rude and unwelcoming. She talked over us the entire time she claims i lied about the bad smell but its the honest truth.. she also accused me of just wanting to use the bathroom when its a million public restrooms everywhere.. why would i pay almost $80 on a card just to use a bathroom? The unn

We were here for my wife's work. We had to be in Houston early in the morning. We were told this was a cheap but good place to stay, so we tried it out. I would say to spend the extra $20 - $25 and get a good national chain hotel.||There wasn't much room to park, so we got parked, put stuff in room and waited for a co-worker to come get us to go out and eat. When he got there, my wife wasn't ready yet, so we asked my co-worker to come in and wait for her hair to get done right. ||About 2 minutes after he got there, the phone rang. It was the front office. The front desk clerk started yelling at me that no guest were allowed. I told him it wouldn't be but a few more minutes but he continued to yell at me on the phone. ||I got my co-worker to go wait down the road at the corner store. When

Clean room. Jacuzzi suite was very nice. Front desk guy was weird and kept asking my partner and me if there were more people coming, after we told him no the first 3 times he asked. Other than that, it was nice for the price.

Keep in mind I have stayed at this location before but today I went in for a room for my brother and I, whoever the lady is at the front desk, she was very rude, racist & homophobic. She told me she couldn’t give the room to 2 men (after I had already told her we were actually family, blood) and that she would have to charge us $95 instead if the initial $85 because we were men. I don’t recommend anyone to stay at this hotel. I’m leaving this review but I’ll also be calling your corporate office as well.

The lady here is horrible she kicked me out at 1:32 in morning because I brought a friend over she screamed at me earlier in the day she hates me for some reason