Omni Royal Orleans

This review is a bit late due to some personal matters, but I didn’t want to miss the chance to thank the entire hotel team for making our Mardi Gras trip—celebrating our 30th wedding anniversary and our birthdays—so special. The hotel is beautiful and exceptionally well maintained. From the moment we arrived early, the front desk staff set the tone with their professionalism and kindness. The bell staff was outstanding throughout our stay, including helping us with a very early morning departure. We enjoyed the bar, and the restaurant downstairs was truly excellent. Everyone treated us like family and made every moment positive and memorable. The location is perfect for anything you want to do in the city. My sincere thanks to the whole team and management. You uphold a very high standard

During my visit, both the fitness center and the restaurant were out of service due to remodeling. Unfortunately, no alternative options or accommodations were offered to replace these amenities. Additionally, while I was able to manage the situation, I found that the service from the hotel personnel overall could have been more professional.||||On a positive note, the housekeeping staff was excellent. They were very attentive to our needs throughout our stay and provided high-quality service.||||I hope you will take this feedback into consideration to improve the guest experience during the renovation period.

I recently stayed at the Omni Royal Orleans in the French Quarter and had a wonderful experience. The hotel blends historic charm with modern comfort, offering beautifully maintained rooms and exceptional service. The location is unbeatable—steps away from great restaurants, music, and classic New Orleans culture, yet quiet enough for a peaceful stay. The rooftop pool and terrace add a special touch with stunning city views. Highly recommend for anyone visiting the French Quarter!

Not impressed. Stayed here for a work conference (no choice of other hotels). For the price, this place should be a lot nicer. The place is obviously run down with just quick fixes meant to cover up the issues. Staff was rude and acted like they were mad I existed. WiFi did not work. Housekeeping failed to provide a bath mat, washcloths, etc. Ended up with five bottles of shampoo and no body wash. A/C in the rooms is bad and doesn’t go lower than 68. All of the amenities (including that fabulous rooftop deck that everyone mentions) are closed through the end of 2026. Construction all day everyday, cuts hot water off. The location of this hotel is its only redeeming quality. The lobby is pretty too.

We hosted our corporate meeting at the Omni Royal Orleans Hotel, and the entire experience was fantastic from beginning to end. Everyone we encountered—from the service staff to the doormen and bell staff—were incredibly welcoming, attentive, and responsive to our needs. The level of hospitality truly made a difference for our team. The guest rooms were clean and comfortable, and the Grand Salon Ballroom was the perfect space for our event—elegant, spacious, and well-suited for a professional gathering. A very special thank‑you to Nicole Erikson and Sherie Bodenheimer for helping us coordinate all the details. Their organization and support ensured that everything ran smoothly. Our Banquet Captain, Milton Rivers, deserves special recognition—he was there with me every morning, checking