Nobu Hotel New Orleans - A Caesars Rewards Destination

I booked the Nobu Hotel in New Orleans with the expectation of a boutique luxury experience reflecting the Nobu brand’s global reputation. Unfortunately, my first impression set an entirely different tone—one of confusion, mismanagement, and dismissive service.||I arrived at 1:15 PM, fully aware that check-in is at 4 PM, and simply expected a warm welcome and clear instructions. Instead, upon entering the designated Nobu check-in area, there were no staff members present. My companion and I waited several minutes with no acknowledgment. It was actually a Caesars Palace bellman—not Nobu staff—who eventually approached us, only to inform us that we needed to check in on the Caesars side. Once there, we were told our room wasn’t ready (understandable due to early arrival), so we checked our b

For a “nice” hotel I’ve never experienced such terrible service. Nobody answers the phone when you call the front desk of housekeeping. Our ac wasn’t working and nothing was done to correct the situation. Hours later and nothing done and no communication. Why pay a premium for an upper level at Caesar’s if you can’t even get someone on the phone? Update: ac finally fixed after more than 24 hours.

Nobu Hotel at Caesar’s Casino Hotel New Orleans was exceptional. Amazing river and city views, clean immaculate suite, fantastic amenities. Absolutely exceptional service from our associate Armani at Nobu Hotel front desk. He’s extremely friendly, helpful, ans assisted with some of our last min travel needs! Concierge associate Steve was extremely helpful with assistance during our stay.

I stay at all 3 ..Harrahs, Ceasers and Nobu. Harrahs has a better bathroom just very dated rooms. I always stay in the suite it's my penthouse in the sky❤️The other two are new and modern they actually look the same if you ask me. Ceasers and Nobu are in the same building with the casino. I guess a lil sofa in Nobu was the difference than Ceasers hotel. Free parylot parking just swipe your card diamond and up valet park free I love it.

I can’t wait to NEVER stay here again. The worst service and manager I have ever experienced. Ac didn’t work, fan just blows nonstop. There are dozens of hotels in NOLA that surpass this garbage place, do yourself a favor and stay elsewhere.