Motel 6 Houston, TX – Willowbrook Mall

We spent the better part of 60 days at this location with our children and dogs due to my husband getting a travel job at a local hospital. Management was great, the cleaning crew was amazing, the location was in a moderately safe and quiet area.

Recently relocated here with my daughter and son in law due to him getting a job transfer here. While looking for a permanent residence, we found this quiet and moderately safe Motel 6 location. Rooms are well kept, their cleaning crew is amazing, management is nice. It's located close to shopping, dining and entertainment. Although over the weekend it tends to get rowdy with certain occupants from different walks of life, it's safe and convenient.

Poor, poor management. Rude... Also, was not informed that I needed a $50 CASH deposit until arriving to location. Which then had to spend more Uber money to go pull money from ATM. Laundry is only open between 9am - 9pm which also, was not aware until last minute. Needed to wash clothes in the morning before work and was not able to since MOST people are gone well before 9am if they work. Will not be using this location, ever again.

Place is loaded with roaches, coworker switched rooms 3 times still had roaches. Plus none of the showers have any pressure or drain

You get what you pay for.. the hotel was oky, but on my 2nd night we seen roaches!! Every time we looked up we seen roaches!! The staff was nice, the customer service was good, and surprisingly the room was clean, but the roaches made our stay unbearable. Unfortunately, I can’t recommend this location until the pest problem is taken care of.