Motel 6 Farmington Hills, MI - Northwest - Farmington Hills

Good experience clean and friendly staff

The motel looks pretty sketchy on the outside. Our first room was a handicapped room that we didn't ask for. Changed rooms and the second room had a door that had been kicked in, so the wind (and snow) was blowing into the room through the gaps. The heater also didn't work. 3rd room was better, the heater thermostat didn't work so it was either fill blast sweaty heat, or nothing. Housekeeping was terrible. We asked several times for them to change the sheets and clean the floors, and they didn't in the 4 nights we stayed there. Floors are just tile, no carpet, and they were so dirty you didn't dare set anything down on them, or walk in your socks. But, it was cheap! Rooms did not have any refrigerators or coffee. Pet friendly.

BED BUGS. (we stayed there Nov 14-16th) At first.... 5 stars for the price. Got to our rooms (2) and immediately noticed bed bugs as we (my mother and I) stripped bedding to put our own on and clean per usual at motels I go to. Lady at the night desk was very nice and apologized and switched us rooms to the opposite side. Heading home, my daughter had bugbites on her. 3 bites in rows - bedbugs. She never went into the original rooms with us. After extensive cleaning of my car, cleaning everything before it came into my house, carefully bringing everything in 1 by 1 into the wash room..... I called to inform the manager. I understand things happen and they did their best to rectify the situation, but they needed to know it went beyond our rooms. It was late so the manager wasn't in.

So... I am ONLY giving 2 stars because the ladies at the desk were so kind. Otherwise... Omg. The room was AWFUL. Toilet broke on me, because someone used SAFETY PINS to repair it before I was there (the handle broke so it ran all night and was spraying), the TV picture was blurry, so couldn't enjoy the shows, the bath towels that were left for me were wet, the pillows were FLAT and were like laying on cardboard, the light and phone didn't work, etc... I wasn't expecting much, of course, but my god. They put ZERO care or effort into making those rooms the least bit cozy. The heater smelled like it was going to catch fire at any moment. I have to laugh about it now, it honestly was that bad 😂 Thank God I was only staying one night. Again, the staff was nice, but everything else was a total

Definitely will not be returning here, no matter the circumstances. For starters, the bed was supposed to be a queen and got charged for so. The bed in reality was a full size. 2nd, the microwave inside the room did not work and when this was bought to the attention of the clerk I was told to talk to the management early in the morning but there was a microwave in the vending machine room that I could use. This must be a common thing here as multiple people were down there warming up food. However, the final thing is that when using the aforementioned microwave, my fiancée and I saw a roach that proceeded to go under the microwave. The room itself was clean and it was clear that they had just recently mopped it, as there was a faint smell of some cleaner still in the air when we got there.