MainStay Suites Texas Medical Center/Reliant Park

If it wouldn't be for the remodeling and lack of breakfast I'd give it a 10. Biggest plus was the bed was so comfortable, I have back issues and most beds make me hurt and this one didn't. Since I was traveling alone I appreciated the security officer they have on property. The room was very clean. If I'm in the area again I would definitely stay here again. Thanks for providing me a safe, affordable place to stay while I had a procedure done at Texas Orthopedic hospital.

Do NOT believe the good ratings unless you love cockroaches everywhere. Ok so we understand they are doing some renovating, theres noise, banging etc. but you shouldve first treated all the rooms , gotten rid of the old electrical appliances, lamps, clocks , everywhere cockroaches nest because as soon as you shut off the lights, here they come. Babies ( meaning theres a nest of thousands nearby) . Sadly you see this everywhere now that many hotels are owned by others who think its ok to cover up dirt & bugs are ok. The drapes looked wrinkled & something they got from goodwill , along with the couch in the room. The bed was ok & sheets apoeared cleaned. Read thru reviews on several sites and youll see roaches, roaches, roaches comments everywhere. We stayed at Scottish Rites , another lower

**Disappointing Decline After a Year of Monthly Stays - Will Not Return** My husband and I have been staying at this MainStay Suites location monthly for the past year while he receives treatment at MD Anderson. Unfortunately, what began as an acceptable experience has deteriorated so significantly that we will no longer be returning to this property. Our experience has progressively declined since June, with multiple serious issues: **Room Quality Issues:** - We were downgraded to inferior rooms on two separate occasions without any reduction in rate - Rooms are consistently not ready at check-in time - we've waited up to 2 hours past check-in to access our room - Roach infestation is a serious ongoing problem - Vinyl flooring is peeling throughout, which actually cut my husband's foot

Stayed here with my wife, two daughters and grandson. Clean room and bathroom. Decent kitchenette. Liked the little balcony. Good experience. The only bummer was lukewarm water in the shower but we're not so soft we couldn't deal with it 😉

Stayed 2 nights Oct. 25th and 26th. It was an easy check in, employees were respectful my card was acting up but the guy at the desk was patient with me and we eventually got it. I stayed in the Queen bed studio and it was please the mini kitchen, normal size fridge was very convenient. It was a pleasant set up and we did not come across and bed bugs or roaches like other people had said. The bed wasn't bad it just can use a little more softness. I would say the 1 down side (not super major) is the curtains did not cover the windows and keep out the light especially on the parking lot side. So if you are someone who cannot sleep with any type of light then ask for non-parking lot side room. While I appreciate the parking lot being very lit up for safety and whatnot that light the whole nig