MainStay Suites Greensboro

I recently checked out this past weekend after staying here since early December. The room is a great size, and they’re clean as well. Great price as well when you book weekly. The main thing that needs recognition though, is the staff. Most of them are very friendly and very helpful. Denise, however, is absolutely exceptional. She really goes above and beyond to make sure the quality of EVERYONE’s stay exceeds their expectations as well as company standards. Choice Hotels really hit the jackpot with Denise and they need to know it! If they’re looking to fill a management position then they’ve already found it with her and I hope she gets the recognition she deserve. Thank you Denise for making my stay such a comfortable time and going the extra mile to make me feel at home!

Everything was lovely, I should have stayed longer. I had some packages sent to the hotel and they ended up inundating the hotel! They were so professional about it and I was very grateful. I should stay there again, but I like places that provide breakfast. But I may stay there anyway, it was a great experience. everyone was so nice and kind!!

Positive: The comfort of the beds, the size of rooms(spacious) the low noise levels, the ease of check in process the available amenities in the room and then complimentary or courtesy items that were helpful to go along with. Pleasant staff members. Negative: The occasional loud door slams, the business center was not really business oriented (no computers or other resources) the slow internet speed, the shower in room was broken upon arrival & appears they tried to charge me for something after departure.

I'm currently staying at MainStay Suites in Greensboro, NC and when I say their customer service is top tier! The whole staff have been available, kind, on top of their game. Denise at the front desk is awesome! Bailey the GM will make sure your stay is right, from satisfaction with your room. Anything you need they will do it with a smile. I work in customer service so when I see great customer service I will give credit where credit is due! If you want a nice room at a great rate, great customer service this is the place. The rooms are big, it's no loud noises, smell of cigarettes or weed. None of that! It's very clean here and they have good amenities.

I have had my fair share of staying at different hotels but this one sticks out totally different from others. The staff is amazing which includes, Mr. Bailey, Miss Denise (front desk help),Viveon (front desk help), and all the housekeepers!! They make you feel at home. It is very spacious, clean, quiet and convenient. Wouldn’t have it any other way! I thank everyone involved for a peaceful, safe and enjoyable stay! I would HIGHLY RECOMMEND OVER OTHER SUITES IN THE TRIAD!!