Loews Philadelphia Hotel

Great stay at the Lowes hotel. The rooms were extremely clean with comfortable beds. The service was excellent, every employee I interacted with was friendly and helpful. Roxanne at reception went out of her way to honor a request and make sure I had the best stay possible. And the location really can't be beat. Convention center, reading terminal market, fashion district, market and broad subway lines, theater district, center city restaurants and shopping all within walking distance! Will definitely want to stay here again for my next Philly visit!

We stayed here for two nights over Christmas and overall had a very pleasant experience. We were upgraded to a corner room with windows on two sides, which is surprisingly rare in city hotels. Even the bathroom had a window, which we loved. The view wasn’t perfect, but already very nice. The location is fantastic — easy to walk almost everywhere in Center City. Service was friendly, and breakfast at Bank & Bourbon downstairs was delicious (we ate Eggs Benedict two days in a row — the crispy potato skins were great!). However, a couple of issues kept me from giving a full 5 stars: 🚽 Room Maintenance Could Be Better The toilet tank wouldn’t refill unless we manually nudged the float ball every now an then. Because of that, we had to put the tank lid on the floor often so we could keep

Positive: Everything was perfect. Beautiful room, every staff interaction was wonderful, from check-in to dining, etc. Negative: No

It’s a very average hotel at best. The lobby is pretty underwhelming. The floors are structured like a maze, making it confusing to get around. We booked a king bed room and were told that only double beds are available. The elevators barely work and are very slow. Probably wouldn’t stay here again. Genuinely surprised by the high rating.

The room is modern but a bit small. It is difficult to compare American hotels with Asian hotels where amenities like shaving and toothbrushing needs are also met. No re-usable paper slippers are available in the room as well, not to mention free bottled water. The price is not highly competitive though. One good thing is that extension of my checkout time to 4pm only required me to pay an extra small amount of money which I fully appreciated that.