Loews New Orleans Hotel
New Orleans, LA · Hotel
- Address
- Loews New Orleans Hotel, 300 Poydras St, New Orleans, LA 70130
- Phone
- (504) 595-3300
- Website
- www.loewshotels.com/new-orleans
Loews New Orleans Hotel is a hotel located in New Orleans, LA. It is one of 353 hotels listed in New Orleans. Its 4.4-star rating is above the New Orleans city average of 4.2 stars. There are 10 photos associated with this location.
Customer Reviews
My stay at the Loews Hotel New Orleans was nothing short of exceptional. From the moment I arrived, everything felt elevated yet welcoming, striking the perfect balance between luxury and the unmistakable spirit of New Orleans. The rooms were spacious, beautifully designed, and incredibly comfortable, with thoughtful details that made it easy to relax after a day out in the city. The views were stunning—whether overlooking the river or the city skyline, it was the kind of view you actually pause to appreciate. The food and drinks were another highlight. Every meal was fresh, flavorful, and well-prepared, and the bar offerings were just as impressive. Great cocktails, a relaxed but vibrant atmosphere, and live music that truly captured the soul of NOLA made spending time in the hotel feel
Excellent experience in every aspect. Very helpful and knowledgeable staff who went above and beyond to make us feel welcome. Especially want to recognize Beverly and Corey at the reception desk and Blair at the valet desk! Suite was spacious and clean with beautiful view and upscale amenities! Will be back
Positive: Location Negative: We booked a King room. Upon check out, the hotel said there were none left, so they gave us a "bigger" room with 2 queens. The "bigger" room was just a equipped for handicap. Manager never called us as promised. Sink backed up with something gross.
I'll start by saying, the location was great & some staff very friendly. The front desk could use some help when it comes to customer service. On our first day. Our rooms weren't ready. They didn't have sheets ready, so weird. Other guests were waiting as well & indicated they were told sheets were also an issue We we issued a $75 food & beverage voucher for the inconvenience which was nice but never showed up on my account & I had to ask that it get applied at check out. On the 2nd day I woke to use the restroom only to see a roach in the bathroom. I called and was told they would spray the room & they were all booked up and couldn't move us. We left at 9am & because my son has severe allergies I had to be out of our room for hours. Nobody ever called to give me a status, I called & was
Hotel is ok. Security is good since they lock doors after 10pm I think and we need to use access card to enter. Elevators are accessed via card only at all times. Valet is not very easy, wait times would be very high, under staffed I guess. Location is perfect and walkable for attractions like Riverwalk, Jackson square etc. Staff are ok. Room space is good. No microwave. Bathrooms need remodeling. Sync and tub makes a lot of noise. It feels more of a 3/3.5 star class than a 4 star. We stayed 2 nights and there was no room cleaning, so I am guessing it wud be alternate days.
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.