La Quinta Inn & Suites by Wyndham St Louis Airport-Riverport

Older hotel but well maintained and clean, maybe since previous reviews they’ve improved their cleaning requirements. Surprisingly quiet considering it’s an airport location. Staff are super friendly and always greet you when they see you. A few staff members did make remarks or wouldn’t come near us when we had our pet with us, it was a little discouraging since this hotel brand does pride themselves on allowing pets and our pets are just as much a guest as we are. During our particular visit they were very crowded but had ample staff as to not be overwhelmed. Someone had left towels and diapers lying on the floor in the pool area; I brought it to the attention of a staff member and they immediately cleaned it up. Indoor pool is always a plus but the temperature was a little low.

This was such a bad experience that I checked out 15 minutes into my stay and found another hotel. The front desk staff was not welcoming which wasn't a big deal. I checked in and we walked into a room that someone else was already using. The housekeeper saw that and was surprised we got a room with someone else using it already, so she sent us back to the front desk. We got a different room, which reeked of smoke and had poorly been cleaned. Tiles missing off the floor, body hair in the tub, smoke smell, and other issues. After this, we just didn't want to mess with an unprofessional staff who gave off the attitude that we were a problem for them, as well as how disorganized and unclean it was. Also, the lobby was not kept up with and was filthy as well. Almost every table was dirty. T

Wonderful Experience! My husband was here for work training & we stayed 5 nights. EVERYONE was super friendly, you never passed a hotel staff member in the hall that did not greet you. The shuttle service was wonderful. The room & the bathroom were both very clean & well maintained. Based on this experience we will certainly stay again if we make it back to MO!!!

Hallways very dirty and unkept. Walked into room and a heavy dirty musty smell permeated. Found cotton balls stuffed in AC unit with some fragrance on it. Rugs were super dirty. Another persons hair in the sink in the bathroom when we first walked in. Mattress smelled horrible. Had no idea we were given a handicapped accessible room until we got in there. I’m glad my kids were already asleep when we got there because I didn’t want them any where near the floors. We laid personal blankets on the beds as a buffer because we were so unsettled about the rooms condition. Really upset and disappointed especially because we are traveling cross country and know cancelling this room would’ve cost us our money so we were forced to stay because we are budgeted. Would t recommend this at all and real

It's ok. The best part of this hotel is the complimentary shuttle. We got picked up from the airport, shuttled to and from a shopping center, dinner, and back to the airport all for free. Very friendly drivers. When we got to the room it was obvious dirty. Floor didn't look vacuumed and there was toenail clippings on the bathroom floor. No remote for the TV in the room, we had to ask the front desk to provide one. There is a safe in the room, but it operates with a key not a combination, and of course we did not have the key. The TV did have a pretty decent amount of channels, more than we were expecting. Pillows were amazing, both firm and soft on the bed (my favorite part of the experience). The bathrooms leave a lot to be desired and our toilet did not flush during our stay. Shower