Hyland Inn Near LegoLand

I am very disappointed with both Hyland Inn and Expedia. I used the “hotels” filter on Expedia, and Hyland Inn near Legoland appeared in the search results. The photos made it look like a very nice place, but the reality was completely different. When I arrived, I realized it was actually a motel, not a hotel. Nowhere on Expedia does it clearly state that this property is a motel. In addition, the receptionist asked for my physical debit card to take the deposit. I did not have it with me, as I was prepared to pay using my phone. The receptionist suggested that I go to the nearest cash machine to withdraw cash, but I did not have a car, nor did I have a physical card to use at an cash machine. Also, who would guarantee me that if I give him 100 dollars in cash for the deposit, I would tak

Positive: The inside of the room has some nice upgrades , was okay. Negative: Absolute infernal traffic noise from the highway nearby. It's like living next to a F1 race track. Even with earplugs, white noise and fan on, I could still hear the traffic. I would never stay here again. They need to invest in noise dampening.

Good location, easily accessible on/off highway 5.Room was decent for price and satisfied with both management and staff room was fairly clean and functional.  TV had limited stations but also provided ample choices.

DO NOT STAY HERE! The rude staff try to scam you out of your deposit by making up lies. The deposit is for DAMAGE, but if your towels aren't returned to them sparkling white or if you don't leave the floors perfectly clean - they keep your money. My husband and I stayed here with our small kids and although I tried my best to leave the room in good condition, our kids did leave some cheerios on the floor. I don't come to hotels with a broom so I pick up the best I can using tissue paper. Upon check-out the female at the front desk said the maids don't want to clean up after us... pardon me, I thought that's what you get paid for? Essentially they want customers to clean up so that the maids do bare minimum. Would NOT recommend this place!

Upon arriving, our window was open… the screen was ripped. There was a horrible smell walking in. The photos definitely make it look better than it is. Went to get a drink and there was only one cup, and the cup was clearly used with coffee on the top. Tried to give my son a bath, there is no way for a bath. No plug for the drain, no pull. The door has no lock on it. The fridge looked horrible on the outside. Bed makes your back hurt. Ants in the bathroom. We had the do not disturb sign on our door for one day. We needed new towels so my boyfriend went and brought them our old towels and asked the ladies if we could get new towels (they were in the laundry room) The one lady told him no, no service. Um… okay? The other lady came and brought us 2 new towels hours later, because the First L