Hyatt Place Chicago/Midway Airport

First time here !!!! Loved the experience!! Front desk people!!! (YOUU ROCKKKK) Thank you for the great attitude, atmosphere, hospitality, leadership because you is what represents HYATT I got my room for a Thursday-check out Friday,,, my room was actually specious a small little living room area and my queen size bed a nice closet, small fridge, and a beautiful bathroom… sucks that I wasn’t able to take pictures…… but I definitely will be going back to this hotel. What I also loved about them is that there’s free parking, I didn’t explore much of the lobby area,…… 10/10💯💯💯

This hotel is the best! Parking is paid for with your room reservation (no need to pay for parking through a separate app); the staff is friendly and helpful; shuttle service is top notch with friendly, on time drivers. The shuttle driver always asks which hotel you are returning to, but be sure to get on the correct shuttle at Midway Airport. Hyatt, Double Tree and another hotel have their own shuttles. All other hotels at the Midway Hotel Complex use another shuttle service (all shuttles look similar - look for the Hyatt Place logo on the side of the bus).

We've stayed at this hotel twice and is usually where I check first when staying in Chicago. Area seems pretty safe (this hotel is part of a block of hotels in a little area close to Midway). Biggest perk, to me, of this hotel is no additional charge to park. Checking in was quick both times, staff is always super friendly. Elevator requires a room key, which is nice for security, and rooms are clean. The first time we stayed, we utilized the shuttle service to Midway, had no issues and was very nice and convenient. Second time we stayed was during a winter storm, the parking lot, etc, was plowed when we went to leave which made leaving easier.

So this is one of my favorite hotels to stay at thus far in the Chicago Bedford Midway area. When I first walked into the hotel, I was greeted by Vanessa. She was amazing. Had great customer service. I asked literally 1 million questions and she was patient. She was extremely informative knowledgeable about the food. Places in the area asked me questions so that way she could make better recommendations. She just was amazing. Going up to my room the first one I went to I was not a fan of the view and I came back down. She changed switch rooms without any issues. I even had a few issues in my room and housekeeping was awesome. I can’t remember her name a younger black lady, but she was so amazing. She just jumped in and got my room together to my specifications. Yeah, I am a difficult cust

Our room was clean, comfortable, and spacious. Temperature was easily controlled. Front desk staff was accommodating and friendly. Shuttle to Midway Airport arrived every 20 minutes and was timely and efficient. A good value and would return again!