Hyatt Place Chesapeake/Greenbrier

To be fair, I rarely write reviews — but it’s also rare to have an experience where almost everything goes wrong. I’ll keep this as condensed as possible. CHECK-IN: No uniforms, so you can’t even tell who works there. The greeting was cold. I was handed a key, asked for my debit card, told that there was continental breakfast, and that was it. I was here initially for a business trip, and the welcome felt sketchy and unprofessional. ROOM: I inspected the room like a rental car to avoid being blamed for damage. Immediately noticed: – Musty, stale thick smell – Couch cushion with a 7-inch tear – Ceiling cracks with bad patchwork, likely water damage – Refrigerator shoved in at an angle – Half-bath is small and steams up instantly on hot, to the point you can’t see – Linens dingy and stale-

I travel to Norfolk 5 to 7 times a year, I've been doing it for 3 years and I always stay in the same area. I usually stay at this hotel, but I had to change my mind. They sold this hotel to a new management company. And it was the worst thing Hyatt has ever done. The Hyatt in Chesapeake is even worse than roadside motels and La Quinta. The new hotel managers are foreigners, which I wouldn't see as a problem if they weren't so rude and totally suspicious. As soon as they took over the hotel, they filled the hallways with cameras; you open the door and there's a camera watching you. And you can be sure they're paying attention to everything you do. The feeling was not of being in a hotel where you have privacy, but in a prison being watched all the time. I traveled twice without my hu

My stay in this room was horrible. When we checked the bed, there was blood on the bedroom sheets, which was extremely disturbing and unacceptable. Because of this, I couldn’t even sleep comfortably. On top of that, the noise level was terrible. The people staying next to us had kids who were constantly banging and yelling, making it nearly impossible to rest. Overall, the experience was very unpleasant and I would not recommend staying here unless these issues are addressed

Positive: The location was great. The staff was professional and the breakfast was nice. Negative: The rooms were not clean. There were stains all over the walls, doors, headboards, and bedding. The floors and baseboards were filthy and covered in dust.

We were cruising out of Norfolk and needed a place to stay the night before the cruise. This Hyatt provided a convenient and affordable location to the cruise parking area. It is also near numerous restaurants, many within walking distance. It meets the normal high Hyatt standards, including the good breakfast.