Hyatt Place Champaign/Urbana

Arrived at the Hyatt and went to book a room with a king bed. We ended up upgrading to the King Suite on the corner with a panoramic view. It is a very beautiful room. The hotel is right in the heart of downtown Champaign with lots of things to do right around you, and within walking distance. We had a problem with the thermostat because it wouldn’t stop blowing cold air and the heat wouldn’t kick on. This became obvious when waking up cold at 4am. The receptionist at the front desk was unable to resolve the issue when coming up to try to help, and it kept blowing cold air . However, when Deen, the guest services manager, came in later in the morning, he was able to comp us points towards our next stay to make up for it . Deen is excellent at his job, and he treated us very professio

Positive: Location Negative: That they are now charging for breakfast 😡 we pay enough for our rooms, and this was one of the reasons we always stayed there!!

Best hotel in Champaign, IL! (And I have stayed at several different hotels in the area while on business trips). Quiet air conditioning. Parking deck protected my car from inclement winter weather. Area of town is very nice and hotel is within walking distance to several different nice restaurants and bars.

Don’t be like me, and actually pay attention to what level in the million-level parking garage you parked on. Vehicular Hide ‘N Seek with a car from the 90s without an alarm system isn’t fun. Anyways, a great hotel. Bed was comfy, has a restaurant in the lobby and rooms are modern and clean. Note that parking and breakfast are not included. Both are $15 each.

WARNING - Hyatt's breakfast is not continental!!!!! The breakfast is marginal at best. It is set up as a continental, self-serve breakfast I.e. make your own waffle, yogurt from a large bowl with toppings, artificial scrambled eggs, etc. The deceptive part is they ask for your room number. I thought this was odd so I went to the front desk only to find out they charge $11.00 per person. There is no signage at the front desk or at the breakfast area! Shame on Hyatt - purposely deceptive to make money!