Howard Johnson by Wyndham Houston Heights/Downtown

Fantastic hotel. We spent an amazing two weeks there. The room was clean and very well furnished, with a bathtub, an excellent hot shower, a microwave, a fridge, and, most importantly, a perfectly designed dedicated workstation with both backlight and front light. This made my teleconference calls extremely convenient and comfortable. We would also like to highlight the location. Since we do not drive at all, we were pleasantly surprised by how easy it was to get around. The nearest bus station was within walking distance, as well as Walmart, other large stores, and several excellent restaurants nearby. The view from our window was great, with the city skyline visible both during the day and at night. The place is quiet, with excellent noise insulation. We did not hear guests from other

It was clean. However, the tub/shower of what is labeled as "handicap accessible" was a standard tub/shower that was incredibly slippery. I slipped and very nearly fell across the side of the tub. The bathroom door wouldn't only swing within 2 inches of closing -and squeaked over the path it did move. The "6:30am breakfast" wasn't ready at 6:50am Sunday, nor 7am on Monday morning. The coffee in the brkfst area was awful (in room coffee was drinkable).

Positive: Location and price Negative: We did not get towels on our second night

Dirty room. The night manager was not helpful and clearly just wanted to get us out of the way to get back to his TV show. The gentleman running the desk in the morning was helpful. The breakfast was the word I have ever had in a hotel. The coffee tasted like someone’s grandma snuffed out her cigarette in it, muffins were very stale, and frozen eggs given to us as to microwave was just not the vibe. Towels were stained, sheets were not clean. Pillows were SO small and lumpy! When I asked for more, they said they had none. The bed was awful as well. Hardly got any sleep. Will be reaching out to management directly to resolve this stay.

Housekeeping knocked my $400 retainer onto the floor and swept into the trash. Manager said he would talk to her and get back with me. It’s been 2 weeks now. Mind you I have it recorded where she admitted to sweeping it up and throwing it away. I have the manager cell phone number and have reached out to him numerous times and texted him. No reply yet.