Hotel Xilo Glendale

Be aware of the scam!!!!!|I booked this Hotel for one night but never stayed. Why? Because the day I arrived for check in, your receptionist, Kristine asked me did you bring a car, I said well I would not walk 400 miles all the way from Northern California to arrive to the hotel. She said well the parking charge will be extra $12. I said, no because when I was booking on your website nothing was written about parking charge. I told her all I saw was parking included with booking. She said, “I don’t know anything about our website, we are separate. “ I said, wow really she said, “yes.” I said, well I wanna see your manager. She said, manager will be here tomorrow by noon. I said, ok in that case I won’t pay for parking until I see your manager. Kristine told me, “I have to cancel your reser

The front desk lady is very rude. She has no customer service. She seems irritated. I would never pick this hotel again. I'll do another review after I check out to see if it's worth even staying the night. They charge you for parking there's damage in the rooms. I should have paid an extra $50 to go to the Hilton.

Positive: Privacy hot tub in room. Negative: ""

I mean it’s terrible. First, a motel, the name is straight up fraud. Second, its bad. Noisy. Loud plumbing. Can hear everyone all the time. They remodeled but used terrible quality stuff so its all damaged, and bad plaster and paint. This is a 1 star at best and would never ever come back. Hotels dot com and anyone affiliates should be ashamed to even list let alone recommend…

My husband booked two nights at Xilo Motel and paid in advance. When we arrived, we were required to pay an additional $24 for parking. My husband had not been informed of this extra charge when he reserved the room. In my 74 years, I have never stayed at a motel that charged extra for parking. We stayed on a Monday and Tuesday when they weren't that busy, and there were plenty of parking spaces available. I was hoping I could post photos to accompany my room description. When we went into our room, my husband noticed a nasty-looking white-ish blob stuck to the wall next to the bed. He called the housekeeper who told us she had spent an hour cleaning the room. At my husband's insistence, she removed the unsightly blob which she insisted was "lotion." We could also see dust on some of the f