HOTEL SUNRISE

DO NOT STAY HERE!!!!! Rooms has roaches and bedbugs. I saw roaches in the bathroom and bedbugs on the bed. I went down to inform the front desk and he was very rude and unbothered by it. I asked for a refund and he refused to give me one. He offered to change my room but under those conditions who would want to stay there. The towels and wash rags had hair stuck on them. Overall the hotel is dirty

“DO NOT STAY AT THIS HOTEL IF YOU WANT TO KEEP YOUR HOUSE BED BUGS FREE” I repeat, it’s not joke or trying to down ply them. It’s just a fact, Sunrise hotel is full of bed bugs and roaches. And to top it off, the night shift crew are very rude when you exposed them. He was mad because I told him about the bed bugs in front of other customers. Hope they fix all the issues that hotel comes with. Horrible experience and very rude and horrible customer service from the front desk staff.

I cant comment on the rooms aince i was unable to get one. The front desk staff were very rude and refused us (me and my friend) a room. He told us there was no rooms available but while we were waiting for a cab we seen the person behind us get a room. He also told a few other ppl before us there wasnt a room so ill assume he picks and chooses who gets a room.

Front desk I was extremely rude and racist then proceed on giving me a room with no TV signal and a table with a hole in it and once I ask for a different room he denied me a different room and told me to come downstairs for my refund horrible service PS I didn't get a my money back. Galaxy is better dont waste your time...

This place has bed bugs and it wasn’t until I woke up and noticed it crawling by the pillow. I went to tell the front desk staff. They were very rude and he insinuated I brought them there. He was repeatedly insulting and refuse to correct the matter. Needless to say I hope no one ever stays here.