Hotel Indigo New Orleans - French Quarter by IHG

Let’s start with the positive. The location is great. You’re right in the heart of New Orleans with easy access to the French Quarter, restaurants, bars, and attractions. If proximity to nightlife and the action is your top priority, this hotel checks that box. However, once you walk into the property, there’s a noticeable shift in energy. The lobby was packed with large crowds constantly coming in and out. The bar area felt mobbed, more like a nightlife hotspot than a hotel lounge. There was a party like atmosphere that may appeal to some, but if you’re expecting a calm or polished hotel environment, this may catch you off guard. One thing that stood out immediately was the smell of weed smoke coming from the elevators. It wasn’t subtle. It set the tone for what the stay might feel lik

The hotel is not great. The location is fantastic. Stayed for 6 days and I've never slept so little in a hotel:) I understand it's the biggest party around but yikes super noisy. Had to wait 3 hours past 4pm.check in. They ran out of bottled water, the staff didn't show up to work and so there was no food or room service available. The room was falling apart. All the hooks falling off the walls. 3 towels for 4 people. Dirty ripped stained curtains lamps that didn't work. No fan in the bathroom. The AC wasn't functioning right so it was hot and stuffy and stale. The bed was comfy but tiny!

Everything was ok basic hotel amenities… was charged a deposit upon arrival and was told it would be refunded up to 7 days after departure. I went weekend of June 6 and today is the 24th and I have yet to receive my room deposit my friend who I went with had called first and spoke with someone and she was told that they didn’t get their deposit back because of parking in which they had already paid for parking so they basically took the deposit and my friend told the lady she spoke with and that me her friend didn’t drive and still hasn’t receive my refund. I called the hotel and the lady couldn’t get in touch with front desk after speaking with my friend because they was expecting me to call and ignored it I’m sure. Everything is fine until you playing with someone’s money there should no

We stayed here for two nights to see NOLA before taking off on a carnival cruise. The staff are wonderful. Moe and Grant took extra special care of us. The lobby staff were great as well as the housekeeping staff. Our room was pristine. Not a single speck or evidence of other guests before us. The food was delicious and happy hour was well worth the price. The hotel is updated and feels more homey than a regular hotel. I would stay here again. I gave them 14 out of 15 stars only because one of our two beds in need of replacing. Thanks for a great experience!

Great place, Great location, clean as well. Our stay at the hotel was truly exceptional! The moment we stepped inside, the friendly staff greeted us with warm smiles and efficiently checked us in. The rooms were impeccably clean, with modern decor and incredibly comfortable beds - we slept like royalty. The hotel's location was perfect, within walking distance to major attractions and public transportation. We especially enjoyed the delicious breakfast buffet with a wide variety of fresh options. The rooftop pool offered stunning views of the city, making it the perfect spot to unwind after a day of exploring. Overall, a fantastic experience and we would definitely recommend this hotel to anyone visiting New Orleans