Homewood Suites by Hilton Raleigh/Cary

Room was really nice and good sized. Beds were clean and comfortable but the bathrooms could have been given a little more cleaning. Noticeable hair and soap scum but everything you needed to accommodate. Breakfast was pretty bland and out of a lot of the options already even as early as 8 am. Sitting outside with coffee was nice near then pool area, just out of season but looked nice. No decaf options were available but again maybe they were out. Will stay again if im in the area.

Hotel has seen much better days. It was pretty filthy and rundown. Shower backed up with gunk when used, both toilets broke, furniture in room stained and gross, vents stuffed with gunk, mattress had a smiley face drawn on it and lipstick smears. One saving grace is we did not see any bugs. Remodel is ongoing and it severely needs it. ||Despite the condition of the hotel, the staff was actually awesome. They were all very helpful and friendly. They made our two night stay more bearable. This was a required team hotel so we didn’t have a choice in accommodations.

Only plus for this hotel is the location nearby offices. Otherwise this is 1 of the worst Hilton hotels I have ever visited. I stayed 5 days and the service staff didn’t come for once to cleanup, even after requesting it 24hr beforehand. They only clean once the room is vacated. There was a cockroach in my room. The cabinet doors had dust all over. It was a renovated room yet the hangers were leaving the paint. It’s a very old property and you can sense it at the entrance itself. My daughter has consistent cough and fever because of the room hygiene. Once we were out of it, she never coughed. Poor service. Everyday it’s the same stale poor breakfast. Even 2 star hotels have better options than here. The staff have no courtesy for the guests.

Positive: The outside of the hotel is quiet. Negative: There were bugs, big crawly bugs. I told the front desk and they were unbothered and refused to give me another room, saying they didn’t have any open. The room overall was small and felt dirty. Not much to do around the hotel.

Room isn’t cleaned unless you go out of your way to request specific days. Hallway smelled funky. Both elevators were falling apart inside. Fitness room was not open for use. Breakfast was low to mid tier. Shower pressure was bad and someone’s old soap bar was left in my shower. Whatever detergent was being used for the linens made my skin breakout. Construction in the building caused the water to shut off and then shoot brown liquid from the sink, and the fire alarm was set off twice during the stay. Building and rooms are very dated, hence the construction. The room seemed fine, however I didn’t try to use any of the kitchen appliances. The only reason this is even getting two stars is because 1- location, and 2- one of the front desk ladies was really nice to me, I’d wish I got her name