Homewood Suites by Hilton North Charleston

I love this hotel. From the front desk agents checking you in with a smile , to the night auditor grabbing the elevator for you & making sure your set for the night. Breakfast is amazing and seem to be made with love. Lastly the room is always bright , cleaned spectacularly and ready to be relaxed in.

Booked a one night with my kid for an urgent medical appointment and staying here was a great decision! Pros: Spacious great floor plan. Kitchen has updated appliance’s including modern stove top. The bedding, kitchen & bathroom were clean enough for my standards. Keurig worked perfectly for making my hot tea. My requested digital key was approved before we arrived. Room was a great temperature(it was 29 degrees outside). Very quiet besides hearing other room doors close occasionally. Parking was easy to register for with enough visible QR code signs. I appreciated the small fee of $16 a night. Most major cities charge $40-60 to park on their property. Breakfast was hot, fresh and delicious! Every single person including the other guest and staff smiled said hello or said something positiv

Linda checked us in and she was awesome! She went above and beyond and kicked our stay off to Great start. Tonya was amazing as well. We met her while having breakfast and she definitely has the gift of hospitality!

Positive: Clean, well maintained. Nicely outfitted kitchen. Good hot breakfast. Very comfortable. Negative: Newly instituted paid parking conflicted with my reservation which stipulated free parking. This was resolved amicably, however, I think the overall rating will suffer with paid parking, it is just a cash grab. Only one out of two elevators was working.

When you Google this hotel it says free parking. This is a lie. Parking at the property is all paid separately at $14 plus a $2 service fee. How do you charge a service fee to pay for parking the only way available like it was an option I picked? This is mandatory. Doesn't matter if you have a reservation. It is not displayed anywhere online just all over the parking lot when you arrive and can no longer cancel your reservation for a refund. In disbelief I confirmed this at the front desk at check in. I get paid parking in downtown or limited parking areas, but not for properties connecting directly to waffle house and Lowes parking lots. This is not a desirable area. Nor safe from all the signs they put up telling you how not responsible they were for your vehicle and contents while ch