Homewood Suites By Hilton Houston IAH Airport Beltway 8

As good of service as it gets, which is what I want when I'm tired after a flight. I don't want to have to worry if I'm bothering the front desk person for basic hotel accommodations when it's simply their job because of a poor attitude. I didn't have to worry about that with Shay, the front desk woman the night I walked in. She showed me where I can get a mug for their 24/7 coffee, gave me the number of room keys I requested, etc. But she also went above and beyond. Our first room had an unideal smell admittedly, but she put us in the same-layout room no questions asked immediately. Truly amazing service, made it easy for us to relax after a long flight, definitely would come back in the future. It helps that the lobby is incredible to do work in, as homely as any you'll find in this pr

The hotel was impeccably clean, and the staff was exceptionally attentive. Notably, the general manager made a significant effort to ensure that we were accommodated on the last-minute shuttle service, despite taking time away from his schedule.

The rooms were quite clean and I liked how the towels were folded nice and neat, the beds were comfortable and tidy but thats where the niceties ended for me. The water in the shower wouldn't get hotter than llukewarm. The breakfast was rather disappointing as well, stale tortillas and extremely greasy meat and eggs to go with them. Overall it wasnt the worst experience, but not being able to have a hot shower or enjoy my breakfast definitely took off of my experience here

Positive: Nothing—walk out of there—did not spend more than 7 minutes there—need refund. This hotel should have a rating of negative 5 Negative: walk out of there—did not spend more than 7 minutes there—need refund

During our four-week trip from New York to Houston, we stayed at a total of 15 Hilton hotels across different brands. Unfortunately, the hotel in Houston turned out to be the weakest of them all. Upon arrival, there was no one at the front desk – only a sign saying “Back in 5 minutes”, which remained there for what felt like an eternity. The pool faced directly onto a busy multi-lane highway, which made it far from relaxing or inviting. We had chosen this property mainly because of its proximity to the airport, but for any future trip we would certainly look elsewhere. On the positive side, the room was clean and well maintained, and breakfast was in line with the usual Homewood standard. The overall price-performance ratio was okay to good: this was actually the cheapest stay of our ent