Home2 Suites by Hilton Memphis Wolfchase Galleria

We had a blast staying here!! The suite was well stocked, you could easily stay a few weeks with all the storage and amenities in the room! The pool was a little cool, but I can’t expect a hot pool in the middle of winter 😂 the woman at registration was kind, and had great service skills. Breakfast was yummy, and I love that they offer such a variety. Easy to get to, great elevator, we’d gladly stay here again!

I actually enjoyed my stay. The breakfast staff always had a good story. The beautiful ladies and the front desk were pleasant and very kind. The engineers and maintenance crew were all very kind. Especially the STeelers fan, his car was hilarious. |My only complaint was the awful smell of kitty litter as people left trash in the hallways. The hotel shampooed the floor weekly, so the floor was wet often and the dryer fans were alway running. After 6 months of staying in the same room, this was one of the better hotels I have resided in over the past couple of years. I am one of those people who do place my trash or towels in the hallway, I hate the smell in the hall or the leaky garbage stains. However, I am not the GM of this hotel.|Bed was decent as far as comfort|Free Parking|Hou

Positive: Great room as usual, staff friendly. Place is super clean Negative: Multiple vehicle break-ins occured the last night of our stay. We were lucky, we always take everything out of our car.

Such a disappointment. We canceled on the spot and went to a Marriott property across town. We travel, a lot. For work and for fun. This isn’t our first rodeo. My wife who has Hilton status checked in online a day before arriving. Despite this the front desk agent couldn’t find evidence of checkin and required a bunch of unnecessary paperwork. Things really fell apart when they didn’t have a pack and play for our toddler. These are commonplace— especially at hotels —like Home2Suites— which cater to family travel. Apparently this 100+ room property has just two and both were in use on this sleepy Monday evening. Typically these franchised brands have another property across the street or nearby and can share supplies that has happened for is before, no fuss. Either this is a stand alone (r

I don’t know the name of whoever works overnight at the front desk but he is an absolute jerk. I had to check in at almost 1am because I had a late flight and I was locked in the vestibule for at least five minutes because he didn’t come out when I rang the call button (which I could hear from where i was standing and he certainly heard it too wherever he was refusing to come out from) Thank god an uber eats driver had someone let us both in to pick up his food or I would’ve been trapped for who knows how long. Then I get to the front desk and he doesn’t say “hello, how can I help you,” he just flatly says “what is it?” …Rude much??? Then I explain to him that I’m with a group and I need to get into my room and he speaks to me as if I were a child “yeah all those keys were given out earlie