Home2 Suites by Hilton Madison Huntsville Airport

Spent a weekend here in order to do a campus visit to Alabama A&M. The hotel booked a guest in the top floor who had multiple kids who ran, jumped, stomped non stop for the entire time they were awake each day. I complained to the staff and even requested them to go talking to the guest about it. They went to the room several times, but failed to act. I suggested for them to either move them to a ground floor or make them leave if they can't follow simple rules. They said it was nothing further they can do about it.

First room, the HVAC didn’t work. Shower was dirty, and the extra pillows were yellow and without cases. Cases were shoved into a bag and I wasn’t sure if they were clean. Second room also had a dirty shower and yellow pillows, and I figured out in the morning when my HVAC wouldn’t turn off that it was broken, too. I checked out a day early and moved to a newer Hilton property down the road. It’s also very offputting to have the hotel solicit housekeeping tips. You should just pay your housekeeping staff (the hardest job in any hotel, harder than any management position) more instead putting a sign in the rooms stating that 100% of tips go to employees. Like I believe that… Home 2 used to have a decent quality breakfast for these kind of middle tier “suites” hotels. The change to this “m

Location was convenient. Bed was comfortable. A/C / heater unit was very loud. As the picture shows, the shower was gross. The breakfast was awful. Build your own breakfast sandwich with terrible tasting items. Not a fan of this Hilton brand anymore.

On Jan. 26, 2026 we lost our home to a house fire. We lost everything entirely. I called and booked us a room for 2 nights & as it ended up we had to keep extending our stay and I was under the assumption that it was okay to book like that as many people do. We have no place to go and still looking. We had been there 24 days not paying with any discount paying full price… on the morning of Feb. 18th my daughter received a phone call from down stairs ordering us to leave immediately. My daughter had been downstairs the night before to extend the stay and they told her it would be no problem to come back in the morning and it could be extended then… according to whomever is in charge it was wrong. We have been there 24 days and paid dearly to be there but according to the powers above that t

The breakfast was blah. The same thing was offered for a straight 7 days! I asked for room service 3 days out of the 7 days I was there & didn't receive it until the day before I checked out. I got off the elevator & saw housekeeping cleaning my room around 6pm. I asked for service at 630 that morning. I've never seen housekeeping cleaning that late & they were literally cleaning me out! They tried to steal my medicine that has a 1k value & was getting ready to take my 2 bags of seasoning had I not stopped them. It took me 30 mins to realize that my medicine that was in the fridge was gone! I went to the front desk & asked for housekeeping & was told they were gone for the day. After I explained the situation about my 1k medicine being gone & someone having to replace it the guy at the fro