Home2 Suites by Hilton Greensboro Airport, NC

NOT WORTH THE $ and frustration. I expected more since it is part of the Hilton brand. The staff is amazing. The food is good. The rooms are clean. However, the dresser drawers won't stay shut, which is super annoying, and they allow big work trucks to take up all of the car parking spots. Which are already all compact car size. Which I guess is okay if you don't mind a five minute walk from your parking spot to the hotel in 30°f icy weather!! And forget about warming with a shower!! The water pressure is is good as long as you don't want to actually wash and rinse any part of your body. Even that would have been tolerable IF you could get the water to stay at a decent temperature. It goes from burning hot to uncomfortably cold. You have to constantly keep adjusting the knob, and it was

I do not recommend staying at this hotel. I was on the fourth floor, and while I cannot speak for the other rooms, the room I was given was in very poor and unsanitary condition. There were cockroaches in the room, and the bathroom floor had hair on it when I checked in. The bathtub handle was also broken, and when it fell off, the inside was filled with a filthy mixture of greenish, whitish, and brownish residue, which was extremely concerning and unhygienic. I notified management right away and even provided photo evidence. Because of the condition of the room, I checked out the next morning. Even so, the hotel still charged me for two full nights. They offered no apology and continued to say the situation was “under investigation,” but have taken no action and refused to issue a refund,

Told to come back later when trying to check in, due to short staffing and rooms not clean or assigned. At 330p EST. The young lady wasn't apologetic or anything. Room was nice, after being able to check in hours later that night. The main reason this location was selected? Indoor pool and it was of course, out of order, during the weekend. Also, AC unit panel was non-responsive so heat would not come on in the room and you practically froze to death. It was reported via text and no one ever came. No follow up ever received from manager or response to Hotels.com team trying to contact them. Too many hotels in this area. Same competitive pricing. This is a NOT recommend, unfortunately. Especially when we love the Hilton brand.

Lets start at the top. When my partner and I walked in we were not properly greeted by the receptionist. He did not inform of us of any amenities, breakfast, or pool hours, and only provided one key. Then, we went to bring in our luggage. They had only one small luggage cart for the entire hotel, which would become a problem upon checkout as it was being used. We had to use my wheelchair as a luggage cart instead of be being able to actually use it, which i needed to as it has been a rough trip. Next, the breakfast. I dont expect a Michelin Star meal, but I do expect edible. This was not. This breakfast tasted like school cafeteria food if the lunch lady hated you. Not only was it nasty, but hard to physically chew. The coffee tasted like slightly coffee flavored water. The room. The room

Worse experience ever! The guy at front desk didn’t let me do check in… after a hour dealing with him calling back and forth to the company that I used to do the reservation which take care of incident charges and has a email explaining that I’m don’t have to present a credit card just because they take care of it finally I get my room card. But when I ask for the stove look what I got 🫠 are they really thinking that somebody wants to cook in this?