Home2 Suites by Hilton Baton Rouge Citiplace

This hotel is affordable and very clean. As a former housekeeping supervisor I can say it good choice if you want something clean, safe, quiet, and a friendly staff. I rarely am satisfied with my hotel stay completely. I would recommend getting a odd number room to reduce highway noise. And a extra blanket because the comforters a quite thin.

Stayed here 1 night on the way to Texas. Hotel was very well maintained with nice & clean rooms. Located in the business area, which was quiet on that Friday night. Check in and out was quick and easy. Experienced no problems. I would definitely stay here again.

Positive: The location made it easy to get around Baton Rouge Negative: The complimentary breakfast was not nearly as nice as advertised, the sandwiches were over toasted and hard to eat. The room was nice overall, but the mattress was very hard and we woke up sore in the morning.

Rooms are clean, and spacious. Beds are comfortable. Hotel allowed digital key which is great when youa re driving for long distance and just want to get to your room. You have a kitchen with necessities. Breakfast was great and included typical hotel breakfast plus chicken! Very well seasoned. Workers are nice. We had a great stay here!

I arrived at the hotel with a confirmed Expedia reservation in hand, expecting a smooth check-in after a grueling 9-hour drive. Instead, I was thrown into a bureaucratic nightmare courtesy of Hilton. Despite having already paid for my room, the system refused to assign me one until I was charged for incidentals. But guess what? That part of the system wasn’t working. The front desk staff shrugged, helpless—apparently corporate had to manually assign rooms. So I stood there, exhausted, locked out of a room I’d already paid for. I trusted Hilton. That trust is gone. I called customer service. They didn’t care. No urgency, no empathy—just robotic indifference. Hilton has become too big to care, too broken to deliver. Honestly, I’ve had better service at the dollar store. If this is the “h