Holiday Inn Washington-Central/White House by IHG

Super bad experience. I rarely leave negative reviews, but my stay at Holiday Inn Washington-Central/White House was easily one of the most disappointing hotel experiences I’ve had in Washington, DC. If you associate the Holiday Inn brand with a certain international standard, be prepared to reset your expectations completely here. The room felt severely outdated — not in a “classic” way, but in a poorly maintained, worn-down sense. The hallway had a lingering stale smell, and the soundproofing was almost nonexistent. I could hear doors slamming, conversations, and plumbing noises throughout the night, which made proper rest nearly impossible. The AC unit was either loud enough to keep you awake or ineffective enough to leave the room uncomfortable. Service was equally frustrating. Front

I was here for a week in January 2026. My stay during this time was excellent. Awesome customer service from all staff members; fantastic location; comfortable, clean room; and fantastic WiFi. I was here during the snowstorm in late January, and it was quick and easy to add an extra day onto my reservation as well—thank you for helping me when my flight was cancelled! While DC is very walkable, this location is also very conveniently located near main bus lines and the metro is about a 15 minute walk. If I had to nitpick and choose one thing to critique, it would be the size of the bathroom. However, this is not the fault of anyone at this location, my room just happened to be next to the elevator. But it was an excellent stay and I would recommend this to everyone! I know I will be back!

Very clean room, polite and friendly staffs, free coffee and hot water that was always available in lobby. I just had the breakfast in hotel and the quality of food and services of staff was very good. Just I did not like the type of the coffee maker,however it was not a big deal as coffee and hot water was always available in the lobby.

We had a really pleasant stay at this property. The check-in process was smooth and efficient, thanks to Ms. Rowe, the manager on duty, who was exceptionally kind and welcoming. Our room was clean, comfortable & well-appointed. Although there was some noise from a party next door (from 9:30 p.m. to 2 a.m.), we understand that's beyond the staff's control and it didn't take away from our overall experience. The hotel location was perfect-walking distance to everything we needed, and it was easy to grab a cab or get food delivered to the lobby. All in all, a convenient & comfortable stay with standout customer service!

I had a pretty good stay overall. I liked that my membership was recognized at check-in—it was a nice touch. The room was spacious and very clean, which made it comfortable to relax. On the downside, the food options were a bit limited, and the outside areas could have been cleaner. With a few improvements there, this would be a solid place to stay.