Holiday Inn Port St. Lucie by IHG

I am a local to Port St Lucie however, I decided that I needed a change in scenery so, I made a reservation here for a week. After staying at this Holiday Inn, I am so glad that I took the chance for a few reasons. I was thrilled to learn that this hotel is dog friendly so, of course, I brought along my best friend. The room smelled amazing when we arrived and everything was spotless. A wonderful fresh and clean smell hit me as we opened the door and the nice big bed was extremely inviting. They have a gorgeous pool and hot tub equipped with a beautiful waterfall which lights up different colors at night and was extremely peaceful and relaxing to watch and listen to. The hotel even has a restaurant with the most amazing burgers ( among other items) that I have had in a while. I love to ta

Im going to be 100% honest right now. Why in the world would you pay money to stay here. The Owners have truly let this hotel go while they collect your money in a far off land somewhere. My room had mutliple hairs in the bathroom. When i took the elevator the elevator smelled like pure 🤢 vomit. The decor is outdated the fixures are corroded and peeling, the caulking has gaps and is brown, the paint you can tell it has different colors, and the carpet on the floor in the hallway smells. I dont know who is giving this hotel any stars at all but the only thing good here is the staff. I truly hope they can keep them as well. To be clear i have stayed at soooo many ihg hotels but none of them quite like this. I honestly felt like i couldnt touch anything i took a shower begrudgingly, got rid

The signs in the lobby talk about celebrating ongoing renovations, but we saw no workers doing that in the 4 days we stayed at your property. The only sign of possible work being done was an extension cord that was removed from the hall on the last day we were there. May I suggest you remove those signs because all they do is glaringly point out that your property is old and worn out. It's insulting because you really aren't doing anything to celebrate. We asked if there was another jacuzzi room and we were told, yes, 3 others, but they are all closed due to the wonderful renovations that you're celebrating. The fitness room had been closed for at least a year (per front desk), which we were notified of only 3 days prior to our stay. Your rate policy stated that we could not cancel without

Hot tub was freezing, paid 318$ for 1 night so I can relax in the hot tub ! Only reason why I booked the hotel, towels are not stock by pool , whole place has a chemical smell and outdated everything , the list goes on and on between mildew and rusty/scratched decor to the 20 channels on a 10 inch tv from the 90’s only half of them work ! Literally had to watch my phone . This hotel gives you a 5 star price and a run down motel service , oh and the gym was closed down too and breakfast is not free so save your money and go get something that is actually worth the price. Do better holiday inn from pt st Lucie ! I want my money back

The server in the restaurant was excellent. There was an offensive odor in the hallways. The carpet in the room felt damp, didn't want to walk barefoot in the room.|The room didnt look like it was renovated even though there is mention of the hotel being renovated.