Hilton Garden Inn at PGA Village/Port St. Lucie

The location of this hotel is perfect if you are wanting to be in Port St. Lucie. Located off the interstate (I95). The rooms were clean, a bit outdated, but clean. The lobby was nice and has a restaurant and bar attached, great if you don't want to go anywhere. Lots of restaurants nearby. Shyanne checked us in and she was so friendly. After realizing that I made the reservation in my maiden name and not my married name, we laughed about it and she got it handled right away. Once I got to my room, Shyanne sent me a text message checking to make sure that everything was fine. In the morning, you can grab a cup of coffee in the lobby. They also have an area where you can use a microwave and have items to purchase. I would stay here again if I was in the area. Thank you Shyanne for

Easy location off of I95 and next to PGA Verano. Quiet part of town. Good comfortable rooms and friendly staff. Double check if they have a tournament in town, if so you will hear early morning alarm clocks going off to make tee times.

Positive: Atmosphere was nice. Mostly well maintained and updated. Friendly staff at desk. Spacious King suite had 2 bathrooms and a big tub! Negative: Wall paper in bathroom was peeling. Area below fridge in room needed water damage repaired. The bathrooms didn't have exhaust fans. The Lobby and pool areas had overflowing trash and were in need of attention. Most of the gym equipment was broken.

We stayed here for business and we checked in late. Stayed two nights. The night staff were amazing. The day time staff, Ms Nancy or Ms Dancy, was pretty rude. She instantly had an attitude, not saying a word, holding out her hand as she thought I was going to hand her my key. She absolutely was discriminating towards me. I'm assuming she didn't like my tattoos. She tried asking all sorts of personal questions about why I needed a late check out, which is very unprofessional. My girlfriend, who is a diamond member actually called her after and the desk clerk changed her attitude. We, or I, don't appreciate the judgement. Please do tell her to take her attitude and leave it at home. She judged me on my appearance before I even said two words to her. Maybe customer service isnt her calling.

Although we only stayed one night on a weekday, everything was very comfortable. The front desk was lovely. Room was clean and quiet. Lots of shopping nearby. I would stay here again. Thank you for your hospitality Hilton Garden Inn.