Holiday Inn Phoenix-Mesa/Chandler by IHG

Check-in was easy. Room was clean with comfortable beds. Water pressure could have been better. FD staff were all friendly. The air kept us cool. My main problem was noise. I could hear every door slam and the toilet flush in the rooms next to me. Also, the right elevator was super slow.

We had a wonderful stay at Holiday Inn Mesa, Arizona. Check-in was incredibly friendly and calm, which meant so much to us. The kitchen manager, Raul, was truly delightful—so kind, attentive, and accommodating. The entire staff was warm and welcoming, and the rooms were very clean and comfortable. We’re here as a family to support our grandfather while he’s on hospice, and this hotel provided a sense of comfort, care, and ease during a very emotional time. We’re deeply grateful for such a warm, cozy, and genuinely kind place to stay.

Right off the interstate, we didn't have an issue with traffic noise, but another visitor we met/chatted with did and said it was horrible. It was the first time we've ever experienced staff that wasn't super welcoming and didn't seem like they were happy we were there. I'm pretty sure the woman that checked us in didn't look at us the whole time she was completing the process. (BIG bonus shoutout to the gentleman who worked overnight that was VERY helpful and friendly!) Room was clean and had a balcony to step out onto. Breakfast was not worth the $16/person at all. Go to Waffle House down the road and you'll have a better meal. We've definitely had a better experience at other locations with food. The lobby looks great, but the dim lit hallways where the rooms were are odd and h

Unfortunately, we were placed on the 6th floor and they decided to have karaoke on the 7th floor. The music was so loud we literally could feel it when laying in bed and our doors and pictures were rattling. Upon arrival we were not informed of this "event" that would be happening on our ceiling. Chii, the only front desk worker, informed us around 7 or 8pm she just learned it was happening and its normally in the restaurant. She said she was the only one working, management was not there even the the hotel was fully booked (so we couldn't move rooms), and Chii wasn't sure when they would close down, but estimated around 10 when I called the first time. I asked if we could leave and get a refund around 10pm as the party was still going strong. Chi said maybe a partial but she couldnt aut

Older building but the rooms are clean, kept up, they have great service. The breakfast in the morning is good and Raul the host in the morning is friendly and great to talk to. We stayed here seven days and looked forward to seeing him in the morning The motel in a good location for us and easy to navigate to a lot places from there.