Holiday Inn Express & Suites West Memphis by IHG

Room was clean and smelled great, and bed was comfortable. The front desk service was quick, and so kind, I really appreciated them. And to add on, the breakfast was pretty great. Thank you for making our stay so easy!

The young lady at the front desk was polite, friendly and made us feel at home. We arrived before check in time but she checked us in anyway. The hotel is clean. They have on site parking and offer a free breakfast. The breakfast included scrambled eggs, bacon, turkey sausage and various typical breakfast items. The food was as good these hotel free breakfasts get. I have nothing negative to share. I highly recommend this hotel.

The stay was absolutely fantastic! The staff were incredibly friendly and accommodating, going above and beyond to make us feel welcome. The rooms were spotless, comfortable, and well-appointed with modern amenities. The location was perfect. We especially loved the delicious breakfast buffet with a wide variety of options. We would definitely recommend this hotel to anyone.

This was one of the worst hotel experiences I’ve ever had. Late at night, a woman opened my hotel room door without knocking and then closed it. It was terrifying and made us feel completely unsafe. After that, someone was smoking right outside, and all the smoke came straight into our room. The next morning it snowed, and the driveway was completely covered in snow and extremely slippery. The hotel had a shovel but didn’t use it, my grandmother had to shovel the driveway herself, thanks to her the driveway was clear. When we first arrived, the body wash was completely empty. In the gym, the water was yellow, and when I told the front desk, they did nothing and simply told me to use other water instead of fixing the problem. Between the safety issues, poor maintenance, and lack of care fro

This property (new or recently redone) exceeded expectations! The late check-in was seamless, rooms are pristine with comfortable beds.Soundproofing is just enough ensuring quiet despite being near the highway. The breakfast buffet is extensive, and the parking/EV charging is a huge plus. Just go for it!