Holiday Inn Express & Suites Raleigh Durham Airport at Rtp by IHG
Durham, NC · Hotel
- Address
- Holiday Inn Express & Suites Raleigh Durham Airport at Rtp by IHG, 4912 S Miami Blvd, Durham, NC 27703
- Phone
- (919) 474-9800
- Website
- www.ihg.com/durham-north-carolina?cm_mmc=GoogleMaps-_-EX-_-US-_-RDURT
Holiday Inn Express & Suites Raleigh Durham Airport at Rtp by IHG is a hotel located in Durham, NC. It is one of 74 hotels listed in Durham. Its 4.2-star rating is above the Durham city average of 4.0 stars. There are 10 photos associated with this location.
Customer Reviews
Nate, the shuttle driver made our stay exceptionally pleasant and safe. We had to get a Lyft a few times but when Nate was there he made sure to get us where we needed to go. The room was clean and it was quiet. I didn’t care for the breakfast bar. Food seems like it was microwaved more than once and was not appealing at all. I would give it 1 star. Aside from that 5 stars for everything else.
This is a clean and well-run hotel. The rooms were nicely decorated, the beds were extremely comfortable, and the staff were friendly and efficient. I stayed overnight prior to a flight from the Raleigh-Durham airport and was able to park my car in the hotel's lot at no charge for the week I was away. This convenience along with the hotel attributes mentioned above made this a great choice and I will be staying here again. The airport shuttle driver was especially helpful and friendly.
Rooms are always clean, breakfast is good, but 5 times my husband and I have stayed here and when we check in, we've asked for a 2pm late checkout. And 5 times, the next morning, housekeeping knocks on the door and asks if we have late checkout. And 5 times someone from the front desk either calls the room to verify late checkout or comes and actually knocks on the door to ask us face to face. And 5 times I've responded "yes, we asked last night for a late checkout." There's definitely some miscommunication issues from the night staff to the morning staff for this to have happened every time we've asked for a late checkout. I find myself dreading the next morning when I know we've asked the night before, waiting for the inevitable call or knock for someone to ask. We stay at this hotel qui
This was not the original hotel that I was supposed to stay at during my time in Raleigh-Durham. I booked this reservation the same day. I arrived to the hotel about 30 minutes after I booked my room. The initial front desk representative was very kind. She showed empathy when I told her my situation. She recognized that I was a club member and offered me complimentary snacks. My check-in was quick and seamless. The hotel smelled amazing and very inviting. As I got to my floor, the cleaning staff on that floor greeted me as well. Walking into that beautiful hotel room, so clean and smelling so amazing, I could almost cry. The last hotel that I was at was horrible! It was such a breath of fresh air to be somewhere that believed in great customer service and cleanliness. Each time I went
It was an ok place to stay. Room showed age. Breakfast was outstanding. People were very nice. A good staff. Location for me was just fine.
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.