Residence Inn by Marriott Durham McPherson/Duke University Medical Center Area

As a Marriott Bonvoy Titanium Lifetime member, I stay in Marriott properties frequently, so I have a solid frame of reference. The positives: the location in Durham is convenient, the room was spacious with modern décor, and the bathroom was exceptionally large with a generous vanity area — definitely a highlight. Unfortunately, the stay itself was not restful. The HVAC unit was extremely loud and cycled on and off throughout the night. There was no apparent way to turn it off for sleeping, and it repeatedly woke us up. The refrigerator was older and made a constant ticking/compressor noise, which only added to the disruption. Parking is also very limited — minimal surface spaces, a very small garage, and paid parking on top of that. We reported the HVAC noise and missing body wash to

Can’t say enough about the service and the experience while staying at the Durham Residence Inn. I recently completed a 2 month stay in one of their studio rooms. The frequency of cleaning was appropriate but staff would go out out their way to get you anything additional you might need. Amenities were great, including the gym and bar area. The rooms appeared to be updated recently for a modern feel. The location is excellent if you are looking to explore all that downtown Durham has to offer. And circling back to the staff - I want to give a shoutout to Scottie, Tiffany, and Nana for being so friendly, helpful, and welcoming. Those small touches help significantly when away from home for so long. Looking forward to getting back there soon!

First the staff is nice enough, and the hotel itself is clean. Gym is fine. Its a solidly fine hotel EXCEPT The rooms are in desperate need of a remodel. Theyre clean enough but functionally awful. It's like they put a bunch of "features" in the rooms because they were trendy and did not think it through. Couches are stiff and uncomfortable. The "walk in shower" is normal shower size but missing half the glass. Meaning the shower isn't deep enough to be an actual walk in shower but still doesn't have glass or a door or curtain so you get the cold air coming into you shower as you wash and half your body has a constant stream of cold air with no way to block it. And the rain fall shower head that's not attached to the wall properly makes it worse. I was here for almost a month and had to bu

We had a very pleasant and comfortable stay at the Residence Inn. My husband had heart surgery at Duke and my children and I stayed for a week. The hotel was a wonderful respite from the hospital environment we were in each day of my husband's surgery and recovery. The sofa and desk area were both comfortable and functional while the bathroom was spacious, well lit, and spa-like. In the mornings the shower was delightful and provided a refreshing start to the day. The amorie mirror and drawer furniture piece was a welcome addition to the room which improved its functionality for more than one person. One could be in the bathroom while another could have a well lit makeup space with mirror to get dressed without tying up the bathroom. The kitchen was perfect and was very adequately equipped

Best two things about this hotel are the staff and the location. Starting with Tiffani at the front desk and then everyone else we encountered in the 9 days we stayed, staff is exceedingly friendly and welcoming. The hotel is perfectly located close to food, bars, campus, and shopping without the hassle of downtown parking. With a small open lot in back of the building, a covered garage, and a large open lot, there was always space available, no matter when we arrived and it was easy to navigate. This is an older RI property and it shows in some areas. While some upgrades have been made with a well outfitted gym and brand new LG machines in the guest laundry, some of the room furniture was well used and past the point of needing to be replaced. That said, the hotel is clean, convenient, a