Hilton Garden Inn Durham/University Medical Center

We decide to do a spontaneous 25th Nguyen anniversary trip and we chose this hotel on a whim and It did not disappoint! The front desk staff, especially Wayne was so accommodating kind and very gracious. the manager front desk mgr Eric left us very sweet card and gave us a nice welcome package for to celebrate our anniversary and we couldn’t appreciate it more. The rooms were exceptionally clean! They gave us a late. Check out. I would definitely stay here again.

We've stayed at this hotel twice now for visits to see our daughter who is attending at Duke. We have had the opportunity to travel around the world and stay at all levels of hotel accommodations and the staff at this property are at the very top of our list as it relates to friendliness and service. From the front desk check in, to the hotel bar/restaurant and particularly the team that run breakfast in the morning, everyone is exceptionally focused on providing service with a smile. Highly recommend this property just for those reasons!

everything was fine, comfortable big room and friendly staff

Do NOT stay at this location unless you want to potentially have your car window smashed. On the night of my stay, at least seven cars had their windows smashed. (I'm sure there were more, but I didn't leave the hotel until 8:30, and I did not check the other areas of the parking lot.) I did not have anything in my rental car except for an ice scraper to tempt potential thieves. When I approached the front desk to speak with a staff member, I was summarily dismissed. When I asked whether there were any cameras, I was curtly told, "No." I expect better from a Hilton property in how it treats its guests when a crime is committed on its premises. Moreover, any hotel without cameras to monitor its parking area will not be on my list of future stays. The hotel's liability in this case is clea

I stayed at this hotel on an extended stay for work from 8/25-12/25. I had an amazing experience everybody was friendly on check in and the duration of my stay. Nae Nae the pm shift front desk worker always greeted me with a smile and welcomed me to the hotel. I had multiple packages she always made sure I got them along with the other staff. ||I actually left before 2 of my packages arrived I called the hotel and spoke with the Manager and my packages were mailed to my home. ||I will definitely be back and refer others to stay here.