Holiday Inn Express & Suites Oklahoma City Airport by IHG

If you read my other reviews, you will see I usually NEVER say this so happily, but this is a great hotel! Rooms are spacious, bathrooms are CLEAN (rare!) and everything is just right! Kudos to the staff! I work in hospitality, this is not easy to accomplish!! Their beds are sooooo comfy, pillows are great, blow dryer works! And breakfast and coffee were perfect! I'd love to know the mattress brand!

I stayed one night at the Holiday Inn Express near the Oklahoma City airport. It is a fairly typical, newer Holiday Inn Express property.||||Front desk staff were polite and professional.||||The hotel was generally clean, both in public areas and in my room. The only cleanliness issue was in the bathroom, where there was visible mold along the sliding door of the walk-in shower. Aside from that, the property appeared well maintained.||||Beyond the mold, the only other issue I encountered was noise. The bathroom exhaust fan runs continuously and cannot be turned off. The noise was significant and resulted in one of the worst nights of sleep I’ve had at a hotel.||||Wifi was useless. I think dial-up internet would be faster. I ended up tethering my phone.||||Breakfast was standard Holiday Inn

Our stay was comfortable, clean and convenient for where we needed to be while we were in town. Everyone was helpful and polite and we appreciated their services. Breakfast was typical of this type of hotel but we appreciated having it conveniently. Staff did not see the online request with our booking but we were about to go to the front desk and get what we needed.

Dear Holiday Inn Express leadership, It's all about customer service, folks. This property is the worst I've every experienced- seriously. I've traveled a lot between my job and vacations. Usually, customer service is really good. The staff (or the processes/systems in place) misses the mark big time. Here it is, your staff at this property are either not helpful, not responsive, or both. The 2nd night of stay, the heating/AC unit motor had an issue. It was loud. The loud motor was also in the heating/AC unit in my colleague's room. Using an app, the noise was measure to be 45dB. That's loud. The next morning I reported this issue to the front desk. I asked them to fix, or move me to another room. I even emailed the hotel later in the morning asking for an update. No answer. When I got b

The room was clean, the Jacuzzi Tub worked as it should and definitely served its purpose!! Plenty of towels if I needed them. Tho, construction was taking place on the first floor, I heard nothing. The view from this room was wonderful as always. Welcoming and leaving staff where punctual, kind and accepting!!