Holiday Inn Express & Suites Houston IAH - Beltway 8 by IHG

This is a decent hotel conveniently located close to the airport. They provide a complimentary airport drop-off, which is very convenient for travelers. The bedroom and washroom were clean and well-maintained. All the required basic amenities were available in the room. Breakfast is decent with the standard Holiday Inn–style servings. Overall, it’s a comfortable and practical choice for a short stay near the airport.

We were in the area for a national track event in Humble, but stayed here as it was closer to the rest of our team hotels. The location is good, very close to the airport if that is your aim. We didn't take advantage of any amenities, just spent the night. Our room was clean and comfortable. We appreciated the couch area, so our only seating is not the beds. Our beds were very comfortable, which gave us a good night's rest. We had a room on the back of the hotel, which did not face the highway. This is probably what you should request if possible so that you don't have traffic noise. Desk staff was very friendly, and check out was quick and smooth. And yes, the other reviewers are correct when they say it is something of a food dessert in the area.

This place is abysmal. I booked this hotel explicitly for the airport shuttle because I just had a 12 hour layover. When I landed at the airport, the hotel didn't answer my calls, so I had to call corporate to be connected to the front desk. I waited over an hour for the hotel shuttle standing in the exact spot I was told to stand in outside terminal C, and had to call the hotel many times. At one point, the front desk staff (Tate?? sp??) claimed that the shuttle had come by and even had called my cell phone, but I was nowhere to be seen and didn't answer the phone. This was completely false. The front staff then said that the shuttle was on his way back to the airport for me, and it would be 10-15 minutes. I waited another 22 minutes before giving up and calling an Uber- in that time, I m

Staff are very friendly! They allow me to checked in early without extra charge. Very helpful and offered assistance for transport to my next destination. Will come and back and will recommend them to my colleague.

We are a family of five who missed a connecting flight in Houston and, after quick research at the airport, booked this hotel. We arrived very late following more than 24 hours of international travel and layovers and were in clear need of rest. From shuttle booking through checkout, the overall staff attitude was disappointing, with the exception of the night-shift front desk attendant and the day-shift Duty Manager. The shuttle driver arrived at the airport with the wrong guest name and was about to leave. We avoided being stranded only because we noticed that the phone number on his pickup sheet was correct and pointed it out. Had we not caught this, his shift would have ended and we would have been left without transportation. Check-in itself was handled well. However, after unloadin