Holiday Inn Express & Suites Emporia Northwest by IHG

I booked this hotel about 10mins before arrival due to needing a place to sleep while on a road trip. I didn't care much about where I was going, I just needed a bed and when I walked in I was smiling! The lobby was beautifully decorated for Christmas. I met some sweet people while there. The front desk staff was incredibly nice, both shifts. We had our dog with us and although there's a fee ($30), we didn't mind. There was grassy areas to walk her and not too much time downstairs. Our dog even loved the room (not the elevator, but thats her preference). The beds were soo comfortable and the water pressure in the shower was great! Definitely adding to my list if I ever need to go back through!

I was greeted with honest and sincere gratitude for my business. The personal note and bottle of water was nice. The room was perfect and the bed very comfortable. The fitness center was clean and everything was in working order. The bench and free weights were a nice surprise. All of the staff was friendly and attentive. I did not have breakfast but everything seemed well stocked, clean and organized.

Staff was friendly, room was clean. Breakfast was better than expected. If you like disc golf, there was a course around the whole area. Pool was clean and on site laundry was good for us since we got caught in a horrible rainstorm and our clothes was about 50 pounds heavy because of the water.

This was our first time staying here and we had a great stay. Our room was spacious and comfortable. We slept well in a comfortable bed and it was quiet. Pets are welcome which is always nice. The staff was very friendly and helpful and a nice hour breakfast was available which is always nice

Guard your valuables!!!! My children and I went down for breakfast and when we arrived back at our room the door was cracked open. I later discovered my daughters tablet was missing! I informed the front desk who seemed very concerned at the moment, but failed horribly on their part. Their response to the incident- I went to go check and a handful of our camera were not working. We were not able to see what happened. It is very alarming that this event happened. We apologize. - Theg hotel ceased communication after this response. Very disappointed in this establishment. As a holiday inn member for years, I’ve never had such an experienced.