Holiday Inn Express & Suites Columbus OSU-Medical Center by IHG

I've been to dozens of hotels in the US, but by far, Staybridge OSU takes the cake. Excellent rooms that are big, full of kitchen amenities, and have amazing bathrooms with glass door showers. The cookstaff are professionals who serve with a smile for breakfasts and dinners. Cleaning staff always help with changing the rooms, cleaning, and are definitely happy to help anytime. The front desk people, especially Hrishikesh, are extremely friendly, helpful, and guide you with a smile with whatever questions you may have. The frontdesk love to relate with the customers and make them feel at home! Staybridge went above and beyond to make sure my stay was awesome!

We really enjoyed our stay at this hotel! The girls that checked us in were very sweet and genuine. The pool water temp was on the warm side, we really enjoyed the jacuzzi. Beds were very comfortable, except the sleeper sofa not as much. Next time we will book 2 rooms for our group instead of squeezing into 1. We also appreciated the full-size Dove toiletries (liquid soap, lotion, shampoo / conditioner). There was a nice variety of food at breakfast. We especially enjoyed the omelets, biscuits/gravy, and pancakes. The gym had a great variety as well. We would definitely book here again.

Our 2nd time to stay here during a visit to family at OSU. Great staff & comfortable room, excellent beds. Especially enjoyed the fresh ground brewed coffee at Breakfast. Staff went out of their way to care of us.

Hotel staff was friendly and knowledgeable upon check in. The room is a nice size but there was what appeared to be dental floss and a long black hair in the middle of the bathroom floor and another black hair on the shower wall. Definitely not ours and frankly, kinda gross. The toilet seat was crooked. That is a small thing, but you have to wonder…does maintenance even try? The wall-mounted tv was also crooked. The walls are very thin. A lot of sound transfer from the next room as well as the floor above us. The location was convenient. Parking was an issue. The lot is small. The snow was not adequately cleared. Several parking spots were inaccessible and the corners were shortcutted which made navigating around them difficult.

A true 3/5 I believe. The value was okay, but many things missing the mark here. Pros: - Staff, both at check-in and check-out were super friendly. - Location/Parking, very easy to get to/from no issue here. - Value, cheap hotel considering other options in the area. - Renovations, lobby looks incredible and beds are super comfortable. Cons: - Breakfast, super lame for this hotel brand. No pancake maker and only apples for fruit. - In-Room, Keurig didnt work, only decaf pods supplied, bathroom largely skipped in renovation and the grout was filthy. - Sound proofing, sounded like our up-stairs neighbors were having a DDR competition and some running/stomping combo for whoever lost. - Hot tub, closed for some reason. A huge reason for why we had booked. Pool was open with warmer and questi