Holiday Inn Express Socorro by IHG

Stayed here 2 nights while visiting local attractions. It was decent, nothing spectacular. But it was generally very clean, possibly because it was a newer hotel. Staff was nice. Continental breakfast was decent.|Room was decent, no issues with cleanliness. However, lots of things were oddly broken - the thermostat was hanging off the wall and non-functional. Half the channels on the TV didn't work, and the Guide and other functions didn't work. The windows wouldn't open, they were glued shut; most hotels let you at least crack the windows open. The handle on the bathroom faucet almost fell off.|Aside from the issues, it was comfortable, parking was good, and I got good sleep. I would probably stay here again if I ever came back to Socorro.

OUTSTANDING! One word that describes my 3-night stay at this property. HIGHLY RECOMMEND this property!||All staff I interacted with were exceptionally friendly, professional, and helpful!||The exterior and interior were clean and well-maintained. My room was spotless, and everything worked as it should. Single-serve Keurig coffee makers are in the room – much better than the coffee makers that have the little trays. The bed was comfortable, and there were two choices of pillow comfort. ||BEST bacon I have ever had in a hotel, and I have literally spent 1000’s of nights in hotels. The bacon was crispy, not greasy, and neatly placed in the pan. The presentation of the breakfast items was excellent. All items I consumed were delicious – it’s a toss-up between the bacon and the warm cin

The room was quiet. The bathroom had liquid hand soap, which I have never come across in any other hotel stay. The bed was super comfortable. The breakfast selection was good, the food quality was great, and it wasn't always the same foods from day to day. I liked the variety.

Beware! Our truck was broken into in the hotel parking lot. They took my suitcase and some other items that added up to about $4,000. This hotel does not have any surveillance cameras. We reported it to the front desk staff and filed a police report. Both the staff and police were not surprised by this. Apparently this happens frequently. The hotel itself is nice. The rooms are nice, but our room's heating and air conditioning was really loud and weird to control. I would be VERY CAUTIOUS about staying at this hotel. The police officer told us that there is only one hotel in Socorro that has a surveillance camera.

Absolutely profound on how dirty my room had been toilet seat a mess, had several hairs on the bedsheets!…staff had closed elevator door right when I was going to go in…dirty looks from the front desk. Management is horrible from how I can view it. The swimming pool had what looked like bugs in the water?! Absolutely horrible won’t be staying there anymore would rather be at best western.