Holiday Inn Express New Orleans - Arts District by IHG

Front desk staff not too friendly. They'll answer your questions but it's not a very welcoming vibe. I asked for a good place to eat as we had a long drive and were hungry. There was no personal recommendation just a list of restaurants. Parking is $40/night plus tax in an unsecured parking lot! The room itself was a tight fit and the floor of the bathtub looked questionable. I placed down a towel just in case. Not sure how the breakfast is but I'll update accordingly. **Update** Breakfast (what I served myself) was good. The juice was terrible. You can literally see the water coming out intermittently to water it down...and I don't like sweet juice. This was just flat out flavored water. All other staff members I've encountered have been super friendly.

Everything was clean, great hospitality, the girls were very friendly, and the man that received me, he didn't have me waiting the room was quickly given to me. This is one of the best hotels i stayed in. Its very quiet too. It has A/C and heater that you can control. They have the best soap, shampoo, conditioner anf lotion from the brand Dove, thats a plus. The breakfast was good too.

Three night stay. The best thing about this stay was the convenient location. 10 mins walk to the train station and an easy walk to both the Garden District and the French Quarter. The St Charles Streetcar passes right out front. It is also right next to the National WW2 Museum. The room though was small and the window was into an internal hallway. Bathroom size ok and both room and bathroom were clean. The room safe was locked and in the back of a closet with no light. There is a fridge, microwave and coffee machine. It was quiet and I had good sleeps. There is no guest laundry and no laundry service at all. The bed and pillows were comfortable. Poor wifi, slow and constantly cut out. Breakfast was included, but options and quality were generally not great. I would look for another option

My stay at this hotel was absolutely wonderful, and a huge part of that was thanks to Ms Ruby and Charmaine. From the moment I arrived, they were welcoming, professional, and genuinely kind. They went above and beyond to make sure everything was comfortable and stress-free, and their positive attitudes truly made a difference. The hotel itself was clean, well-maintained, and relaxing, but the exceptional customer service really stood out.Ms Ruby and Charmaine were attentive, patient, and always ready to help with a smile. They made me feel valued as a guest, not just another reservation. I would definitely recommend this Hotel to anyone looking for a great stay with outstanding service. Thanks again to Ms Ruby and Charmaine for making my visit such a pleasant experience—I’ll absolutely

We stayed at the Holiday Inn for six nights. I had originally booked a Queen room, but upon arrival I requested an upgrade to a King and the front desk accommodated the request at no extra charge — a great start. The room itself was comfortable — nothing particularly extraordinary — but the bed quality and overall sleep experience were very good. The staff throughout the hotel were friendly and courteous. The included breakfast was a standout compared to many hotels in this price range. It was a full hot breakfast with omelets, eggs, bacon, sausages, yogurt, fruit, a selection of breads and pastries, jams, and tea/coffee — much more than the standard cereal-and-banana offering you often see. Location-wise, the hotel is in the Warehouse District, about a 15-minute walk to Bourbon Street