Holiday Inn Express Milwaukee Downtown by IHG

This hotel is very untrustworthy. Highly recommend looking elsewhere for a hotel. I placed a reservation over a month ago. I was told I would not be charged until check-in however I was charged immediately after booking and the money never returned to my account so that was the 1st lie. After I received an email stating everything was paid for and we were good to go. I was told I could cancel anytime up to the 16th free of charge which was fine but 2 days after the 16th had passed I received an email from the hotel stating I would needed to pay either $25 to park for the night and not be able to leave or pay $40 and could come and go as I please. I called to get this figure out because I thought we were all paid off. The manager Rebecca stated there was nothing she could do for me in the s

The four days I spent at Holiday Inn were amazing. The breakfast was wonderful the front desk, Carlos the manager and the beautiful young lady at front desk in the morning were all amazing. I was very satisfied with my stay. The valet service was fast and efficient. The morning shift alex the valet driver was amazing quick and profession with getting my vehicle and was very nice. The three second shift valet I dealt with while staying at the hotel for the names. I do remember one of them started with a Z another one name was Simon if I’m not wrong Eugene now the first two I named Z and Simon. For the first two days, they were moving a bit sluggish but was friendly and helpful even gave me directions to the closest bars or restaurants Eugene he’s not a bad valet he is friendly, but I feel l

The hotel has a best location in downtown near to everything in walking distance or within 5-15 mins by Uber for a bit further sightseeing. I worked in the hotel during most working hours and the king size bedroom is bright with big window and spacious. Breakfast free is very convenient and you could grab and go if running late. All staffs are friendly and Jon and Rebecca have been very supportive to my sewing, rides and cleaning needs beyond my expectation. I will come back again. Thank you Jon and Rebecca.

I had a great stay at this hotel while on a business trip. The gym was nice, the facility was clean and the customer service was good. The breakfast bar was tasty and they have fresh ground coffee available all day long.

Good standard hotel. An entire wall (along the beds) didn't have power (?). The outlets and lamps on that half didnt work, and neither did the HVAC system. Due to the stay being one night and a late arrival we didn't bring this up during our visit. One drawer in our room had a bag of empty cans and trash. Besides this the room was pretty clean and the staff were nice.