Kimpton Journeyman Hotel

My recent stay at The Kimpton Journeyman started off promising with excellent pre-arrival communication. I reached out via email before my visit, and the team was responsive and accommodating. As a top-tier IHG member, I was delighted to receive an incredible suite upgrade, which was a thoughtful gesture and much appreciated. Unfortunately, the positive momentum ended there.|At check-in, the front desk experience felt impersonal and transactional. There was no acknowledgment of IHG status, no recognition of the milestone birthdays we were celebrating (the very reason for our stay), and no note, waters, or welcome amenity waiting in the room—small but meaningful details that Kimpton typically does so well. I had chosen to celebrate this special occasion at Kimpton precisely because of the b

Whenever I travel, I like to stay at Kimpton hotels because the vibe is always right and they offer a lot of nice amenities and extra little perks. On a recent trip to Milwaukee, however, our experience with the Kimpton there was less than ideal. When we arrived on a Saturday to check in, they couldn’t find our reservation and despite showing them receipts and proof that I had made one, it instantly set off bad vibes from the staff. Once they “found” our reservation, we were offered two complementary beverage coupons for the rooftop bar as an apology which we appreciated. Unfortunately, when we got to our room, we were put into a room with two queen beds – it was my husband and I traveling together, and when I called down to the front desk to request a king bed room, I was very briefly a

Positive: Employee at the front desk was so attentive and amazing. The valet was more than kind and patient with my family greeting each other after not seeing each other for 7 years and helping my elderly aunt and uncle. It made the arrival for them easy. Negative: ""

I just love this place. The hotel is hip with historic authenticity. Love the Kimpton social hour and relaxed environment. There are two restaurants. The rooftop has firepits and is cozy during the winter. The Mediterranean restaurant downstairs had an excellent breakfast and a great vibe for dinner. From the folks at reception, to the social hour host, to the breakfast servers, servers at both restaurants and the text from housekeeping to check in on me, the service was impeccable and always with a smile. The room was also fantastic. It was newly renovated, spacious and had upscale finishes. The area is historic with plenty of restaurant options. Very walkable. Try a chocolate glazed at Valentino's. A+ experience. Thanks!

This hotel has it all. A lively lobby thanks to the awesome social hour with complimentary drinks and snacks, quiet rooms, a great rooftop bar, all in a fun and walkable neighborhood. Pets are welcome with no extra fees which is one of the reasons we keep coming back—easy to plan a weekend trip without making other arrangements for our dog. The rooms are very nice with quality fixtures that don’t feel like they get torn out and redone every few years, they’re just done right. The staff is available, friendly, and responsive. Always a great experience.